Hilton Riyadh Hotel and Residences

A true five star! I can't remember the last time I stayed in such a ritzy hotel. A great, quiet room with a view, a generous breakfast buffet, the works. I chose the Hilton because the map showed close proximity to the line 6 Granadia station of Riyadh's new metro. This turned out to be a bit misleading: the Hilton is much closer to the metro than the map suggested. The station entrance is at the bottom of the hotel driveway. -- Travelers should be forewarned that there are two side-by-side buildings, one for long-term residents, with kitchenettes, and the other for conventional hotel guests like me.

Très belle chambre, très propre, restaurant arménien excellent. Qualité des viennoiseries à améliorer au petit déjeuner. Personnel professionnel et à l'écoute.

Room was spotless, amenities were great, dining was great, all professional and will be staying here again and would recommend to anyone.

Great hotel lobby, an excellent breakfast selection and service, the room was spacious with a comfortable bed. Some of the surrounding area is still under construction and could do with better signposting in the underground car park.

Besy

Nice business hotel. Shisha lounge and good restaurant. FYI Men and women have a separate pool and fine to wear ordinary swim wear. Shopping centre walking distance.

Excellent

All was good

Mattress really hard. Gives you back pain they should add something on top to make it more comfortable.

Excellent stay in Riyadh

The Hotel was very good. However, prices of beverages and food in the cafes and restaurants are too high compare to the quality and average prices in other hotels on purchasing power parity in Saudi Arabia

Dining options are limited

Bad hotel is evidence of unsuccessful management. Employees who are unable to treat each other well need support at work. This is not criticism, but advice for the coming days. Advice: If you have a conference, the hotel should be closed to the rest of the customers because the employees were completely lost and bad. As a result, it is a bad hotel. I stayed there twice only because it is close to a social place and not because it is a good hotel. I wrote previously on the same notes. They only called you from customer service. An employee named Shahd apologizes. She only wants to withdraw your complaint or tell her management that the problem has been solved for her benefit. She thinks that you did a good job. When you contact the same employee, you do not find any response. This is a method that does not apply to those who deserve the job. The other thing in all hotels in the world is that you leave at 12 noon. They call you at 11 to leave. A person named Al-Waleed from customer service is as if he is telling you to get out now, knowing that I am a guest with my own money and not an invitation. I paid $600 for one night. I do not recommend this hotel.

Ok

Virkeligt god ophold, god service, venligt og serviceminded personale, rent og velfungerende business hotel. Eneste dårlige var at det varme vand i bruseren først kom efter at have løbet i 10-15 minutter ! Derefter kunne temperaturen ikke reguleres ordentlig.

Staff are not well knowledgeable about hospitality. No one cared about explaining what facilities in the hotel or what procedures I should follow during my check in. And when checked out, they never wanted to mention the return of my 500 SAR deposit money. I asked about it they said and they acted like “oh we forgot about that”, “we can only give you back in cash”. Which I didn’t use for a payment method.

Good location and easy to get a taxi with uber. Nice mall within a walking distance

Amazing facilities and super friendly staff

Great hotel, very spacious room, service was great, breakfast buffet was awesome

NA