Black Ivy Hotel

Had a wonderful time! The staff is exceptional, friendly and welcoming! Thank you! We’ll look forward to coming back!

Le personnel est très accueillant.

Great as always

Staff very friendly, room was good.

Good sized rooms and good location

Brilliant boutique hotel, lovely room with a fantastic bathroom. Bar and restaurant really nice and decorations for Christmas were fab

The hotel was beautifully decorated from the outside. The reception staff were also very friendly. However, the room, at €250 per night, did not meet our expectations. Unfortunately, we couldn't connect the TV to our mobile phone or our Netflix account. This wouldn't have been so bad if it hadn't worked, but a member of staff told us we needed to buy a cable for it to work. The next day, we bought a cable for £20. Unfortunately, it still didn't work. After we inquired again, a member of staff came to the room and tried to fix it, but he couldn't either. He assured us it would be fixed the next day. Unfortunately, it wasn't. We were assured the manager would come to repair it, but he never came, never apologized, and nothing of the sort happened. Ultimately, nothing was fixed, even though we were told every day that it was being taken care of, and even though we spent £20 on something a staff member said would fix it. Unfortunately, no one contacted us to offer any form of compensation. Furthermore, we had bought cheese, and since we didn't have a fridge in our room, we left it at reception to be chilled. Shortly before our departure, I went to collect it from reception, but unfortunately, no one could find it. We had to wait 40 minutes until it was located. I also requested an invoice for the drinks we purchased at the bar. Unfortunately, I never received it, even though I was assured I would receive it by email. The only thing I received was my credit card statement.

Lovely but noisy room from below all night , ? Kitchen area etc or bins washing machines

My stay at The Black Ivy Hotel in Edinburgh was nothing short of spectacular. From the moment I arrived, I was welcomed with warmth and genuine kindness. The staff made me feel completely at home. My room was beautiful and cozy, making it the perfect space to unwind after exploring the city, and it overlooked the most stunning park view. Waking up to that sight every morning felt magical. The food was outstanding, every meal felt crafted with care and flavor, and the ambience in the restaurant and bar was just as inviting. Every single person I encountered went above and beyond to make my stay memorable. I can honestly say there wasn’t a single thing I would change. My time at Black Ivy was an experience I’ll always remember fondly, and I’ll absolutely be returning the next time I’m in Edinburgh. Highly, highly recommend this hotel to anyone visiting the city.

Nice hotel

Staff was extremely friendly. Property is far from tourist attractions 20 -30 minute walk.

Great hotel and service

None

Absolutely superb hotel and lovely well cooked food . Would certainly visit again !

Lovely hotel in a fabulous part of Edinburgh. Very dog friendly, good food and a great bar.

Friendly staff, great food!

Great location, nice and lively chic bar area.

Staff were welcoming, cocktails fantastic, we ate in the restaurant which was very good and nice atmosphere.

Well prepared, I told them I will come early and luckily I can early check-in. 5 min walk to bus stop to train station or other places in edinburgh

Very comfortable bed and breakfast was delicious!!