Macdonald Forest Hills Hotel & Spa

A warm welcome from efficient knowledgeable staff. The room was spacious and comfortable.

The view of the hotel is really nice and where located is good, however that’s where it ends. The hotel is old but very tired looking, could actually do with a freshen up. On the first floor there is a musty smell. Went to the bar for a drink prior to dinner, selection very poor, and don’t have ingredients for cocktails and the staff don’t know how to do them anyway. The bottle of cola was warm and I mentioned this, was informed the fridge has been broken for 2 months with nor repair or replacement insight. Went for dinner and ordered water, the young girl spilt the water over my wife and table whilst pouring. She thought this was funny as she laughed and left without drying the table or offering anything to my wife. The food arrived where I had the fish, the oil from the batter oozed out of and the side was freezing, the chip (only 6) were thick but undercooked. My wife had Cumberland sausage and mash, with onion gravy, their onion consisted of 2 onion rigs???. They didn’t charge for the meal, but they did charge for my wife’s green veg. Next day went for breakfast, no toast or coffee machine, you have to order. Some their full English is quite sparse, but you do get half a mushroom. Our stay was very disappointing and the pool isn’t very big, their jacuzzi big enough for 3 people and their sauna is small, like a tiny garden shed. When complaining at reception you get a card as like the other poor reviews the manager is never available. It’s very overpriced not recommend.

Brilliant location with fabulous views. Lovely comfy, clean room. Nice staff but sadly breakfast was poor due to staff shortage. No replenishment of pastries, fruit, ham, cheese or chocolate spread even when everything had gone, and guests were still entering the room an hour before service ended.

The staff were pleasant and friendly. The room was a good size for family. The mould on the windows was very offputting. Unfer the bed hadnt been cleaned in quite some time. The fold out bed for the kids was not comfortable however the bed for adults was. The portion sizes at dinner were small. Kids were hungry afterwards. Over priced Taste of food was good but not exceptional

Beautiful hotel. Comfortable, high quality with lovely staff.

We had a lovely stay in this hotel. Rooms are spacious but would benefit from some renovation as they are quite old. Swimming pool was quite good. I really lived the steam room with added fragrance. Sauna was good too. Area around the hotel is stunning offering nature walks, water sports and peaceful rest. The restaurant service however left mixed feelings. Its the first time I’ve ever seen supplement charge for all breakfast menu meals but English breakfast (£7 if you want anything else and doesn’t matter you already paid for your breakfast). Oh, also, if you want latte or capuccino, get ready to pay an extra £4 per cup. Buffet was surprisingly small and most items were gone very quickly (on the first day all deli was gone and was filled only when few people asked about it and next day all jam jars were empty too). Also, restaurant staff was a bit arrogant and there is definitely lack of training and understanding what customer service is. Dinner menu is ok but taste wise nothing special and honestly prices were too high for such an average meal. Overall its a nice place if you’re not a foodie and can munch your full English every day

Nice hotel in lovely surroundings, could do with some upgrading around the edges but a very relaxing stay with great views Young waitress serving during the days was very helpful Restaurant service a bit chaotic but a nice view from table

Quiet and relaxing stay, great food, comfy bed, loved our stay.

Stay was ok. Delux room was clean and a good size, great view.

Stayed for 2nights with grandson...room was lovely...spacious..view of the loch would have been lovely...check in was fine...a bit out of town, and road really bad with potholes..! Breakfast was adequate and service very nice..lovely grounds, grandson enjoyed the checkers...swimming pool not too crowded so most enjoyable too

Beautiful secluded location. Good spa and gym facilities. We stayed in a self catering lodge, which was spacious and well equipped with excellent views of the loch. Food at the restaurant was nothing special and limited choice. Areas of the property could do with some maintenance, including lighting, overflowing drains, flooded paths. Hotel staff were not the most friendly or efficient, but got the job done- we weren’t even asked if we enjoyed our stay…

beautiful hotel , beautiful surroundings great staff , great facilities, restaurant a little pricey however if you like fresh air when asleep windows only open an inch for "safety" ....yet they have 3 storey apartments with a balcony

We had booked to celebrate a family birthday. The room was clean and very comfortable. The food was excellent, served promptly by friendly helpful staff. Would thoroughly recommend Forest Hills hotel.

Good value for money and beautiful location.

was good

Beautiful large room. Great value. Highly recommend

Beautiful area and very well presented hotel. Staff were friendly and facilities were great.

All was good except the tv remote. The batteries were held in with duct tape, which did nothing as you had to hold them in if you wanted the remote to work, hardly 4 star. Apart from that we both enjoyed our stay.

The hotel staff were really nice and friendly. The food was lovely and reasonably priced The leisure facilities was clean and fairly modern. Only down side was the noise in the room, I was on a ground floor room and could clearly hear the occupants above with someone obviously leaving early I would suggest requesting an upstairs room if you can.

We had a very nice room. Very comfortable bed and really good size. It had a sofa and 2 comfortable winged chairs. Very nice views over the loch and due to the time of years snow topped mountains.