ฟล็อก โอลด์ทาวน์ - มาร์แชล

We are well-seasoned travelers who have stayed in hotels across Eastern and Western Europe, Asia, and North America, and we booked this property because of its high ratings. Unfortunately, our experience was nothing close to what we expected. From the start, there were multiple maintenance and service issues that should never occur at a properly managed hotel. The most serious issue was our room door lock, which was not functioning properly and remained unresolved for two nights despite repeated reports to staff. We were essentially told not to worry because there was “lots of security nearby,” which is not an acceptable response when a guest room cannot be properly secured. The issue was only finally fixed after the owner personally became involved. The handheld shower fixture was also broken off the wall when we arrived. We reported it immediately, but it was not repaired until the second day, and only after we pushed the issue further. Even then, it was a temporary repair that failed a day later. The refrigerator in the room was not working as well. To their credit, this was replaced the same day we reported it. The final disappointment was housekeeping standards. Their written policy is that bed linens are changed every three nights, yet this was not done according to their own stated policy. When we brought it to staff’s attention, the response was simply, “Okay, we will change it tomorrow.” even though it was mid-day with housekeeping still on site. What frustrated us m

Good location .

Oda gayet temiz ve kullanışlı çalışanlar çok ilgili otel çok merkezi çok memnun kaldık

A estadia foi excelente, bem central e próximo a tudo . Cama ótima e banheiro tb . Apenas deixou um pouco a desejar foi o café da manhã, bastante simples …

Clean and large room. Friendly staff and convenient location.

Kahvaltı almadık

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Καλό για 4 αστέρων.

Air conditioning was not working properly at all. The toilet was making noise all night.

Overall great place to stay for a few days in Belgrade. Convenient location and staff are very friendly.

Close to all estingbshoppong

…

Excellent hotel in central Belgrade with friendly and responsive staff.

Otel merkezi yerde, temizlik iyiydi, resepsiyondakiler çok ilgiliydi, kahvaltı biraz daha zengin olabilrdi

Would have loved a coffee maker in the room !

Centrally located property close to town. Clean and safe and staff very helpful and friendly. We enjoyed our stay here.

The place has an excellent location. The staff was very friendly and helpful.

This hotel is perfect for a weekend in Belgrade. Very continently located and only a 20 minute ride from the airport. Price is great as well.

Shower was cold and partially broken Cockroach in room

The hotel was clean and the staff was very friendly. The room was a bit on the small side, but we spent most of our time outside anyway. The bathroom was spacios and clean. I would stay here again.