Cape Grace Managed By Accor

Fantastic hotel, staff and location! Don't see any way to improve anything, simply fantastic!

Hotel maravilloso con un personal entregado y encantador, la decoración del hotel es muy “ chic y la ubicación del hotel en el waterfront muy cerca de muchos sitios de interés es inmejorable .

Amazing hotel: Excellent location, outstanding (open & honest) service (even better than the best we have experienced in SE Asia), nothing lacking.

Everyone made us feel welcomed and valued. The room was lovely and very comfortable. Lots of attention to detail.

What a beautiful stay. The suite was fabulous. The location was perfect and convenient and safe. A five minute walk to the V and A with great shopping. Cape grace took care or our tours to the wine region and to see the penguins. Samatha the concierge also reserved a lunch for us in Stellenbosch. She also lead us to a beautiful Tanzanite store in the waterfront. I bought a necklace for my daughter and I am having stones cut for a ring to complete a set they are making for me Plantandia is the shop. When we left to go to the airport I realized I had left an expensive jacket in the room and Samantha fetched it and we had it brought to the airport. The overall stay was 10 stars.

Special weekend with it being my wife’s bday and our wedding anniversary, the Cape Grace team made it so special with a complimentary bottle of bubbles and a cake left in our room upon arrival, very sweet and special!

It was very personalized service from check-in to check-out. Staff in dining room for breakfast were also very courteous and attentive. Our experience was Cape Town hospitality at its best!

We stayed for seven nights and can’t think of even the smallest detail which was anything other than perfect.

Excellent location with excellent service.

Excellent hotel and perfect location on the waterfront. All the staff are very welcoming and extremely helpful. This was our second stay at Cape Grace and we will certainly stay there again when we next visit Cape Town.

Excellent service, Fantastic Breakfast and Dinner.

Staff was wonderful & property was in a good location.

This was one of the most special hotels I’ve ever stayed in and it was an unbelievable experience.

Wonderful hotel! Phenomenal staff and service! Among the best in the world. Friendly, warm, welcoming and knowledgeable. This is the only hotel I would stay at in Cape Town!! Be aware of cancellation policy which is about a month—only downside.

The location is excellent (2 minute walk to v&a marketplace, watershed, mall and numerous restaurants) and view of the waterfront lovely! Breakfast was delicious - there was buffet and then an extensive list of ala carte dishes. Turn down service was great - we got a little gift every day and the sweets were perfect to have upon coming back to the room! They also had a free chauffeur service that could take you to any location within 10km. We used it to go to Table Mountain and to dinners. They pick up, too! They only missed taking out the garbage in the toilet once after cleaning but other than that, our stay was perfect!

really spectacular and personalized service

Wonderful location, and incredibly friendly staff!

This hotel lives up to its reputation as one of the best for service. They really make that extra effort to make you feel special and nothing seems too much trouble.

Amazing hotel, amazing staff, incredible service

The Cape Grace makes one feel special from the moment of entry. The staff really make you feel as if they know you and care about your stay. Everyone there from the doormen to the concierge, the reception to the servers, are fabulous.The location is perfect, right on the V&A Waterfront. The decor is sublime and the rooms are lovely, from all the decorative touches to the comforts and amenities. Our stay at the Cape Grace capped off 3 weeks in South Africa, and it was the perfect way to end the trip. Whenever we come back to Cape Town, we will stay at the Cape Grace. It truly is exceptional.