ครีสตาแกรนด์เคปทาวน์

Super friendly and helpful staff

Praktische Lage

The food in the restaurant was very good. However the check in process was very slow and the room was ok but nothing special.

Pool was placed just at the restaurant and smaller than seen on the picture but the rest was great

The location is great for the price. Staff are friendly enough. Rooms are decent-sized though a bit outdated. The biggest complain for me was the fact that the room caused some kind of allergic reaction (stuffy nose) in me, either from the carpet or from the aircon not being cleaned properly.

We stayed at the hotel for two nights and had a wonderful experience. The staff were warm, friendly, and very accommodating—especially the dining team at the breakfast buffet. The buffet offered a wide variety of options, and everything was well presented. Our room was spacious and clean, though the bathroom felt a bit outdated and could benefit from some fixture upgrades. On our last night, we noticed water dripping from the ceiling, which we believe was caused by moisture from the centralized air conditioning system. When we reported it, the staff responded immediately and kindly offered to move us to another room. However, since we were already very tired, we decided not to relocate and instead requested extra towels to absorb the water on the floor. One unfortunate incident occurred on our second day when I experienced diarrhea. I’m not certain whether it was caused by the water or something I consumed at breakfast. I suspect it may have been the complimentary bottled water provided daily, as I did not feel ill after breakfast on the first day and did not drink the complimentary water either on our first day. I also don’t believe it was related to dinner at V&A, since my symptoms began around noon the following day rather than later that evening. Still, I can’t say for sure what caused it. Overall, we truly enjoyed our stay. The hotel’s location is excellent and very convenient, and aside from the minor issues mentioned, we had a pleasant and memorable visit.

Large room with nice view

Friendly and helpful staffs

Helpful staff, spacious room and excellent food .

Bem localizado, serviço bom e com boas instalações

The staff and doormen were excellent. For example, a staff member escorted me across the street to use an ATM safely. The breakfast was excellent with many choices and eggs made to order. The location is great in the central area with easy access to the waterfront as well.

Very good location.

The staff was amazing, especially Mathias, Dylan and Princilla

Average

Good hotel for short stay

Great location in the centre, comfortable quiet cool room. The staff are super great. Shout out to the guy in the ground floor cafe and the bar man in the 1st floor bar. Great people.

Everything was old and outdated. Pillows and bed quality was very poor. No mattress covers, sheets failed to cover mattress so you end up sleeping directly on filthy mattress. AC set to only run for a maximum so it turns off while sleeping, and you have to turn it on again 5 times per night. Very low level clientele staying at hotel. Would not return.

I had an amazing room 1603 with the best views of the mountain and city from both angles. The bed was nice and big and very comfortable. I was not too impressed with the shower, I had to hold it in my hand while showering.

I have never seen a carpet as worn out as the one in this hotel

Good to stay