Mondrian Seoul Itaewon

Ein einzigartiges Hotel

The hotel itself is amazing, and in a great location close to many restaurants and coffee shops ((including a Starbucks that opens at 7am (rare!)). The hotel could use a suitable desk and chair for those that intend to work during their stay, but otherwise the place is a great hotel.

Elevator wait time is unbearable - sometimes 3-5 minutes wait

A modern, clean and attractive hotel with great facilities on site such as pool and large gym, book store, bakery, convenience store, Coffee Bean & Tea Leaf, and with Starbucks and 7-11 across the street. Generally quiet, with the hotel being a good 10 minute walk from the main part of Itaewon. Not particularly close to anywhere else, we mainly relied on Uber to get to Myeongdong, Seoungsu, Insadong etc, all of which were roughly 15 minutes away in the car. Rooms are too warm in winter, had to keep the window open all night. Rooms are small. We are a family of four with a 10 and 6 year old, and we contacted the hotel in advance to check if the room would be sufficient for us, and were told they could not provide an additional bed, but assured us the bed in the room would be enough for our family. It really wasn’t. It was difficult, very difficult, only the children slept well, with the adults doing their best to work around it.

대 만족

設備はリノベーションをしており、良好。ロケーションは少々不便だが、レストラン、コンビニなど施設内にあり、完結しており便利。

체크인할 때 웨이팅이 길었지만 카톡알림시스템이라 1층 커피숍에서 쉬면서 기다릴 수 있었어요. 내외부 인테리어가 멋지고 직원분들도 친절합니다. 다만, 뷰가 별로였어요. 웬 아파트와 가까이 마주보고 있는데다가 그 옆은 공사장... 내부도 많이 좁았습니다. 특히 세면대 옆에 파우치 놓을 공간도 부족해서 아쉬웠어요.

So I will say the service was great, they were super duper, nice. But my room was extremely hot and I could not the temperature of the room to come down. When I arrived at check in, I was starving. Every restaurant inside of the hotel closes from 2pm-5pm. So I had to walk to find food. The location is a short walk from everything that's happening, so that was a positive. And it would have been nice to know that the spa is completely separate from the hotel. You cannot make or cancel reservations through the hotel. The sauna facilities we're overrated. Overall, I probably would not stay at this location again. Of note because they are tagged luxury hotel. They expect you to pay 19,000 won for a beer, that can be found at the CU. The breakfast buffet in the morning was actually pretty good. The rooftop lounge and all the other lounges in the hotel, are just ok. If you just want to blow some money please stay here.

当日にキャンセルされてしまったレストランに問い合わせをし、取り直してくれるなど、スタッフの親身な対応によりとても充実した忘れられない良い旅となりました。 スタッフはとても親切です。部屋も清潔です。

I eat and do mini getaways frequently, have rooms for my staff and visitors, do I get any perks NO. Not an upgrade even weekdays fully empty rooms. Oh well I’ll continue you to stay and eat wonderful Mediterranean cuisine of Cleo’s

Open bathroom, and shower drain was very slow

One of the best Middle Eastern restaurant in Seoul (maybe the best) is in the lobby. If you have to weather a snow storm, you have all the facilities you need in the building. Good location as well.

Great

Great!!

丁寧な対応ありがとうございました。

잘이용했습니다 넘좋아요

콘센트가 작동하지 않아서 고쳤지만 또 그래서 너무 불편했어요

great experience

I stayed at the Mondrian because I was familiar with the hotel and the area. The buffet breakfast was great with a mix of eastern and western foods. In contrast, the wine and cocktails were quite expensive so I didn’t drink at the hotel. Overall, it was a good experience

After checking in and trying to relax, I experienced the absurd situation of someone unlocking the door and entering the room. Despite this, Mondrian Hotel Korea’s response was to offer simple items like wine or cookies to appease the frustration. I strongly recommend securing the safety lock when staying at this hotel.