AQUA Apartments Málaga

Unfortunately we faced disappointment with our booking. The condition of the apartment was not as advertised and we booked two nights but only stayed for one and then felt we had no other choice to pay and stay elsewhere. Upon arrival, we found the apartment to be in a very unclean state. The shower floor tiles were visibly filthy, and there was a significant build-up of dust and hair under the bed. Walls are paper thin and could hear people use the toilet as if they were in our room. In addition, the bathroom blind was not functioning at all, and due to the location of the apartment, there was almost no natural light in the bathroom or main living space. This left the apartment feeling dark and unpleasant throughout our stay. We were also very stressed to discover that directly beneath the apartment is a venue open until two am. This was not mentioned in the advertisement. The noise, along with people being sick and urinating outside the window, made the environment feel unacceptable and far from what we had expected for our stay. Furthermore, the beds were uncomfortably firm, adding to an already difficult experience. This situation has caused us considerable disappointment as we have never had to leave early ever before. However, the check in is great, as no cards or keys to carry is a fab idea. Overall, we would not stay here nor recommend as on pictures it looks bright and airy and some rooms might be, however ours was not at all.

Large apartment with a pretty big kitchen, reasonably equipped (the only electric kettle we saw on our trip and we stayed in five apartments!) and well-located in the town. Check in and access is all handled remotely with communication primarily by WhatsApp. Keep this in mind if, like us, you unfortunately now come from a country where mobile phone network participation across Europe is no longer legally required (grr). Access to the building and room is by code for the doors. For us, this failed on the first day and we did not realise until after dinner, could not open the door and discovered that WhatsApp replies end at 20:00. There is an emergency number to call but we ended up being let in by another guest and found the code for our room still worked. Another code was provided by WhatsApp the next day.

Apartment super cómodo y céntrico. Host estuvo pendiente de mi entrada ya que tuve problema en entrar . Eramos 4 estuvo perfecto

The laundry wasn't useful for us, but it's good to have this opportunity. We liked everything except bad smell in the shower and mud.

Boa estadia no centro histórico.

Good location.

Stort sett veldig bra. Litt lavt under taket for en på 190 cm enkelte steder, men slik er det jo i gamle bygårder. God beliggenhet i gamlebyen.

It was great, the location of the property is awsome, all major attractions are accessible by foot. The hair dryer need to be upgraded 😜

Good stay in very good position

A really nice appartment, clean, fresh, beautifully decorated, in the heart of the city centre. minus things: bathroom smells sewage, the other appartment we stayed in last year didnt have that though. the stairs are constructed in a way that its an invitation to break your legs as if you step to your right side from the appartment its fine, but if you step on the left, its cut for stairs and you step on one step lower. not recomended for smaller kids. the appartment we stayed in was at the 4th floor, and there was no smoke detector in the appartment. the street outside was so narrow, i doubt a fire truck would have possibly came close in case. that was the scary part for me. there were a fire extinguisher and the smoke detector on the staircase though. the communication was great.

Easy communications and location is perfect. However, there are some gap between windows and the wall which you can hear the noise from the street at night. Can be noisy over weekends.

Great customer service

Well located in the center of the town, in a small walking alley not well illuminated, basic room

Good

Extremely well-located apartment, quite spacious, comfortable, pleasant, well-equipped and quiet, but in need of a little attention (a light in the kitchen doesn't work, the lid of the bathroom bin is broken, a few tiles are missing in the shower, etc.). We also only had washing-up liquid for two days, even though our stay was for four. It would also be useful to have a paring knife and a tea towel.

A beautiful and efficient apartment with delightful hosts who communicated well. We enjoyed everything about it and had the best sleep of our whole trip. Highly recommended!

the apartment was perfect. Just as pictured. In a great location. It was self check in no front desk staff but everything was perfect. Communication from the staff was great. they responded quickly to any issues that arose. Over all great and we would stay with them again.

Really loved the place and its a shame to rate it this low, especially since the location is very ideal. Right where you want to be with so much nearby and walkable. However as soon as you enter the apartment theres a stench that smelled like mold, Im not really sure, but it was certainly coming from the shower. When I opened the shower up I was hit with an overwhelming stench and it was filthy with particles everywhere of some substance that Im still not sure what it was. I contacted the property manager and he answered right away and assured me someone was coming. After some time I texted him again and then he said no one was coming until tomorrow. So i did what anyone would do and bought some cleaner to splash all over the floor in the meantime. Turns out no one came to clean, and it just makes me wonder, if not even the shower was cleaned I cant imagine what else wasnt cleaned. The location doesnt matter if every time I shower and do stuff I feel filthy. And who wants to clean someone elses shower on vacation…..?

Pues comuniqué que estaba tupido el lavamanos y nunca vinieron a arreglarlo, cuando me dijeron que vendrían al otro día. La ducha súper sucia, que daba asco bañarse ahí. Mucho ruido desde horas tempranas y los demás huéspedes entran y tiran puertas y nadie les dice nada. Las toallas están muy finas, no secan bien, y pusieron una sola toalla de manos para dos personas. Pienso que para 4 noches, deberían cambiara las toallas al menos una vez….

The apartment is nice and clean with a great location. Close to everything.