Benidorm City Olympia Hotel

Nice people working there. Old hotel but ok standard. Best smashburger in benidorm in the hotel.

Perfect location, perfect hotel for a short getaway. Hotel was clean and had everything we needed

Clean room. Comfortable bed

I am writing to provide detailed feedback regarding my recent stay at your hotel, arriving around 9 pm. Upon arrival, the gentleman at reception did not present himself as a professional receptionist. Rather, he appeared as if he was about to head out with his mates. When I asked him a few questions, we were given incorrect information. For instance, I was unaware that breakfast was included, and this misinformation almost caused us to miss it entirely. Upon entering our room, we found some items but had little time to settle before heading out to enjoy the night. When we returned at approximately quarter past midnight, we realised that we urgently needed some pills. We then proceeded down to reception only to be told that the same gentleman was the sole staff member on duty, and he had just completed some housekeeping tasks. This was the start of a night with little to no sleep, partly due to the horrendous noise levels throughout the hotel.

Staff were good and hotel location was in a nice area

Friendly staff and great customer service

Excellent customer service. Great cleaner with good clean rooms & brilliant for the price. Also a great location in the centre of the old town and 2 minutes from the beach.

Very good Everything ok great location

Breakfast choice was poor, bacon, sausage and beans were on hot plate but all cold so had to be reheated in microwave and continental breakfast choice was limited. Room was clean although was tired looking andcould do with a refresh. Room rate and location were very good.

La ubicación del hotel es excelente

Spotless and comfortable .

All was good

Hotel and facilities basic , but clean and tidy. Staff were friendly and very helpful. The hotel is situated in a very good area in the old. This is the second time we have stayed here and I would definitely use it again.

the room was supposed to have a balcony but only had an air conditioner view. the stairs weren't clean at all. the air conditioner didn't work overnight.

Excelente , el personal muy amable, la habitación limpia y la ubicación 100000 de 100000, tienes todo cerca , andando a la playa , al Balcón .. me encantó , volvería sin dudarlo .

Enjoyed being in the heart of the old town but this came at a price. The hotel was very tired and some of the communal areas were in very poor condition. Could do with some TLC

Brilliant central location. Staff were polite and helpfull. Rooms spottlesly clean. Great value for money. Will definately stay again Tony collinson Hull uk

This hotel is central for everything . It was spotless clean very quiet no noise . Staff very pleasant . Beds were so comfy will definitely use this hotel again . Only down side was breakfast been English we love our brekkie and it was spanish produce so gave it a miss

Clean and good

Really helpful staff, clean rooms. Great location