Catalonia Park Güell

Todo muy bien, zona alejada de lo turístico

Foi boa

We booked our stay as a family of four (two adults, a 10-year-old, and a 14-year-old), accurately entering our children’s ages when making the reservation. On arrival, we were informed that the bunk beds in our room were only suitable for children under 12, and we were advised to place our younger child on the top bunk. This was not acceptable to us from a safety perspective, as our booking clearly indicated the presence of a 14-year-old who would be unable to use the bunk bed safely. We requested an alternative room but were told the hotel was fully booked. Shortly afterward, another family with two younger children checked in and were provided with a room featuring four single beds, which would have been a safer and more appropriate option for our family. We believe this reflects a failure in the booking system and the hotel’s duty of care, as our children were placed in an unsafe situation due to inaccurate room allocation.

Staff was great, loved the view from our room. Spotless property

Very nice hotel, nice bar area. Hotel walls are thin so

The room is very small but the lovely terrace made up for that. Bathroom door is extremely weird. I thought I was opening the shower door when I opened it but it was a glass door for the whole bathroom. It was NOT a "wet" room. No privacy for toilet at all. Stephanie was a delight when she helped us check in! She is very friendly and also pointed us in the direction of a neighborhood market. It is a 25 minute,very hilly and stairs walk to Gaudi's Parc Guell. I was hoping it would be closer. Very few dining options in the neighborhood. Difficult to get a taxi in the area. I had asked the front desk to reserve a taxi for the next day at 2 PM. My tickets to Sagrada Familia were at 3 so it should have been plenty of time. At 2:20 I was informed that he hadn't been able to get a taxi, then we tried UBER, no luck. Then he suggested I walk about 10 minutes to an area with more hotels. I was able to hail a taxi and made it it in time!

I had a lot of issues during my one night stay here. During check in, their system was down so I was unable to get a room key. So every time I needed to go to my room, I had to wait along with others to get our rooms unlocked which I found unsafe because anybody can say they are staying in a certain room and there was no type of verification or security. There is also no deadbolt on the door that, which most hotels I've been at in Barcelona have. As soon as I walked in my room, I noticed the toilet had not been cleaned and still had a previous persons waste in it. Then there was no WiFi the entire stay. No air conditioning in my room. My shower only had freezing cold water, no hot water. There is no sound proofing at all, you can hear someone sneeze from the next room down. The rooms are connected through a vent in the bathroom that allows you to hear, when, and what the person is doing in the bathroom. Then, the icing on the cake is that numerous guests were smoking in the non-smoking rooms and made my entire room smell like cigarettes with no AC or even window to air out. All my clothes smell like cigarettes now. When I let staff know, he was very kind but my compensation was a free hard cider for my troubles. I stayed at four different hotels during my lengthy Barcelona trip and this stay has been the worst. I will not be staying here again and I am going to let my friends, family, and social media following know to not stay here if they value comfort or safety.

Perfecta

Ljudisoleringen var otillräcklig, såväl mellan rummen som mot hallen, vid flera tillfällen förekom störande ljud från festande ungdomar och det lät som om att de var i samma rum.

Se escuchaba ruidos durante la noche o desde las otras habitaciones Le hace falta mantenimiento a las habitaciones el tapiz roto , levantando y con parches en algunas partes . La estación de metro está cerca pero si hay que tener condición para subir hacia el hotel ya que son como 7-9 min caminando . Un súper en la esquina muy conveniente . El personal del hotel muy amable

The staff were friendly and kind, and the rooms were clean.

Nice and clean. Friendly staff

Incrivel

Hotel d'acord a la seva categoria. Lloc tranquil. Personal cordial. Net. Proper a Hospital Quirón.

Estuvo bien, pero lo malo es que no hay estacionamiento cerca

Safe and quiet neighborhood but still close to the bus and metro. Staff and service were fantastic. There was always someone to answer any questions we had. Our room had quite small windows so we could never really tell what time of day it was. Wish the bedding and linens were a little more comfortable, particularly the pillows. It was very clean and the cleaning services were very thorough which was very appreciated. The neighborhood was cute and had great views of the surrounding hills. Walkable to Park Guell, too!

Looking at Google maps I thought it was a lot closer to downtown than it was and after a long flight, it was a treacherous walk up a very high hill with my suitcase. That part was not fun and for the price I would’ve thought it would’ve been a lot closer to downtown, but thankfully there was a little bit of a stretch to get to the metro. I wish there was more dining options that were walkable from the hotel but there was at least a convenience store too bad it wasn’t warm enough to check out the roof rooftop pool.

Great stay, big clean rooms and the restaurant and owner are amazing. Breakfast was great

Todo perfecto :)!

Rooms offered in Floor 6 with price differential are small. Bathroom very small.