Hotel Infanta Isabel

Pessoal maravilhoso, super atenciosos!!!

Todo en este hotel es excelente, la ubicación, las habitaciones, pero lo mejor de todo realmente es la ubicación, es privilegiada.

O hotel é muito bem localizado, limpo e fomos bem atendidos. Inclusive nos deixaram guardar as malas num armário trancado pois chegamos antes do horário do check in. O quarto e a cama são confortáveis, mas o wifi do hotel não funcionava no nosso quarto.

The hotel is in the best location! It is clean and has a beautiful charm. However, we got a room that was super small and dark.

Overall, it was a good one night stay. The rooms are large and clean. The best thing about the hotel is it is centrally located close to everything. On the other hand, it can get a little busy and loud since it is in the main square of Plaza Mayor. Luckily there were not any events during the night however, early Thursday morning they have a local farmers market and you can hear the trucks and carts pulling in. Also, the church bells ring every hour so although it is a beautiful sound, it can wake you up. I would suggest taking earplugs and you should be fine. The air conditioning unit in the room worked well, but it had a strange high-pitched noise that I’ve never heard come from an AC unit before. The lobby has some character and it is very charming. The staff was not rude, but they were not super friendly either. They were just OK. The rainfall shower was wonderful. I would give it 4 1/2 stars.

Súper bien ubicado

The girls at the front desk were fantastic

My room was very nice with a specatular view of the plaza and the cathedral. The room was large with big windows and a very nice bathroom. The staff was friendly and offered valet parking. The location of this hotel is wonderful, right on the main plaza.

M

Excelente ubicación

El hotel está súper bien ubicado en la Plaza Mayor y frente a la Catedral. La vista desde el cuarto es increíble. El cuarto fue muy cómodo y amplio. Tomamos el servicio del desayuno y estuvo muy bien. La atención del personal ha sido muy buena.

Charming hotel in the heart of Plaza Mayor. The room was comfortable and clean, and the hotel is walking distance to all sights and restaurants.

いつぞやの宿無し就労拒否を回避する為今回も電話確認の上宿泊。結果ちゃんと泊まれてよかった。 マイヨール広場脇、細くだがセゴビア大聖堂が見える部屋をアサインして戴けた。夜間及び早朝の無人のセゴビア大聖堂やアルカサル城を独り占め出来るのはやはり此処の宿泊者の特権か。水道橋バスターミナルから土産物屋通りで登り坂を徒歩7分、アルカサル城へはセゴビア大聖堂前を抜けやはり土産物屋通りを下ること徒歩7分。抜群の立地に広い部屋。大推奨。

Ubicación inmejorable, hotel de diseño y muebles antiguos pero bonito, limpio y excelente servicio, camas cómodas pero las almohadas no, es lo único que mejoraría. Excelente, volvería sin duda !

La ubicación es excelente y el staff muy amable

La habiatacion con la tina me gusto mucho y las vistas

The hotel was perfectly situated on Plaza Mayor, the staff was friendly, our room was always cleaned very well, and the breakfast was fantastic! Will absolutely be staying there again

Hotel antigo, bem conservado, mas a limpeza do banheiro deixou um pouco a desejar. A equipe compensa por ser muito simpatica! Meu quarto muito espaçoso, cama ótima. O banheiro é um pouco estranho - mas o chuveiro é muito bom. Café da manhã com bastante opção de comida. No geral, considerando a antiguidade do prédio, a estadia foi muito boa.

While I do appreciate the courteous service at check-in and during breakfast, the rest of my experience was extremely disappointing. There was a failure in the cold water supply line, which I was informed originated from a city-wide issue. However, this situation made it impossible to use the bathroom at all—neither for showering nor for any basic hygiene needs—from the night of my arrival until at least 9:30 a.m. the next morning. I understand that technical issues can happen unexpectedly and may be out of your direct control. However, this does not absolve the hotel of responsibility. At no point was a formal apology offered, and no alternatives or gestures of consideration were provided. Upon checkout, there was no inquiry about how my stay was or any expression of empathy regarding the incident. What I experienced falls far below the standards of hospitality I expected when booking with your hotel. I paid for a habitable room and a minimum level of service, which was clearly not delivered.

Amazing place to stay. Highly recommended!!!