Hotel Palacio de Aiete

Not located downtown but a fantastic hotel. Great room. Very nice. Would return.

Hotel a 5 minuti dal centro e dal mare. Parch

Trots avståndet till de centrala delarna så var det ett väldigt bra hotell. Enkelt att gå ned till stan och åka tillbaka med en av de flera busslinjer som passerar hotellet. Trevlig personal och fint rum. Saknade dock möjlighet att casta från mobilen till tv:n.

Personal war sehr höfflich und zuvorkommend Das Gebäude an sich ist etwas älter und dementsprechechend sieht es aus.

This was a lovely hotel, about a 30-50 minute walk to the main areas of San Sebastián(all downhill) the walk back was a little hard as it’s very uphill but there is a regular bus every 15 minutes for about €2, bus stop a short walk from the hotel. The room was clean, quite and roomy with a nice bath and shower and toothbrushes soap etc provided. Note there is no kettle or mini fridge etc which would have been nice. The staff of the hotel were very friendly and extremely helpful. The cafe/bar is also very nice and very good value for coffee/beer (€2-€3). The one thing that let it down and the reason I didn’t not give 5 stars was because of one member of staff at the bar. I asked if it was possible to have just a mug of hot water (to make tea in our room with bags we had bought) he said this is not possible as mugs couldn’t be taken to the room. The following day I arrived with my own flask and asked if he could top this up with hot water kindly and he scoffed at the idea and was quite rude. He did fill it up but made me feel silly for asking. I then asked for a little bit of milk, to which he also looked at me like I had 10 heads! He then said he had to charge me for the milk (fair enough but he didn’t have to be so rude about it). I also thought this was unreasonable as I’d spent money all day on beers and coffee. Every other member of the bar/cafe were very friendly however.

Hotels in San Sebastian are expensive and this one is priced too high for the distance from the town and the condition of the hotel. Restaurant is excellent. Great menu del dia

Hotel muy correcto.

We booked an accessible room and the bathroom shower flooded the whole bathroom.The screen was not watertight and the floor was treacherous.We arrived quiet late and so chose to eat at the restaurant.The waitress was incredibly rude!!

En general bien. La zona no es la mejor, por estar demasiado lejos del centro. Hablan de parking gratis… en realidad es una zona de aparcamiento alrededor del hotel que pertenece al propio hotel, pero que en el caso de que estén llenos, no existe opción a poder aparcar. Es un poco engañoso.

Habitacion muy amplia y comoda. Personal muy amable El hotel esta un poco lejos de la ciudad en una zona tranquila

Nice hotel in a quiet neighbourhood. Not too far to walk i into the city and good nearby buses

Average hotel. Comfortable beds and a good size room and balcony. Quite odd to have no balcony furntiure or a fridge in the rooms and dated tv, air conditioning etc - not exactly 4 star! Nice small terrace but hot tub wasnt available. Dissapointing! Bar closes before midnight, againdissapointing and not in line with being a 4 star hotel. Front desk staff were helpful.

Great

Friendly staff and very accommodating

Excelente para descansar, personal muy agradable y estancia muy limpia. Volveremos

El aire bo funciona, pasamos in calor horrible, las habitaciones familiares som 1 cama de matrimonio y un sofa cama, que no se duerme bien, mejor quedarse en casa o elejir otro Hotel.

Really nice hotel!

Loved the hotel. handy location. Lovely room. Just wish there was a mini fridge in the room to store water etc. def recommend. 15 min walk to beach.

A very comfortable stay, though the aircon wasnt particularly effective. The stay was spoilt a little by being charged €10 euros for 2 small coffees which were not particularly great.

The property is well maintained, nice and spacious room and bathroom. Confortable beds.