Santiago Apartments Bilbao

The front desk staff are friendly. Convenient transportation. Spacious rooms where you can relax. Supermarkets are nearby. Everything is great.

Convenient location. Friendly staff.

Muy recomendable

Muy amables y cordiales al recibirte, asi como muy dispuestos a orientarte sobre la ciudad y zonas de interés. El departamento muy cómodo y agradable. Sin embargo las camas y almohadas muy duras. Sí volvería.

美味しいレストランを紹介してくださったり、雨の日は傘を貸してくださったり、部屋も素晴らしいですが、サービスが本当によかったです。気持ちよく滞在させていただきました。 場所もとても便利で、近くにスーパーがあり、キッチンの設備が良いのです食事を作るのも便利です。

Emplacement parfait,proche de tout et pourtant tres calme.les appartements sont grands avec toutes les commodités

Great location, friendly staff

Ruim en comfortabel met alle voorzieningen. Uitzicht was minder fraai op andere gebouwen.

I barely review any hotel but this one was a great find. EXCELLENT LOCATION! You can walk to the Guggenheim or many many restaurants around.

Equivalent to a U.S. Extended Stay, double the price, but more like a 1 star Spanish pension in accommodations. Beyond the 2 non-functional lights, the crappy waterboard bed, cramped time-capsule shower, white-stained couch, and skid marks on the wall, I withhold recommendation unless your looking for Section 8 housing while visiting the museum. Ripoff unless you get this somehow under a hundred - and even then you’ll still have all the above to luxuriate in.

Staff at reception were extremely helpful and friendly.

Rigtig fin og ren hotellejlighed med central beliggenhed. Venlig og hjælpsom reception. Sparsomt med køkkenudstyr.

Très bon hôtel super bien placé dans le Nouveau Centre actif de Bilbao, tout à pied avec tout ce qui est nécessaire autour… super accueil également . À recommander à 100%w

Excellent location, few blocks from Guggenheim, minutes walk to old town, parking right under ground. Front desk check in efficient. The unit could use a refresh but for the price and space of the unit a value in spend.

Ottimo Residence situato in centro città, a due passi dalle principali attrazioni e comunque ben collegato alla Metro. Struttura confortevole, personale gentile e disponibile.

The stay started on the wrong foot before I even arrived. When I booked, I was told I would have to pay upon arrival. However, the hotel charged me for the reservation a week early without alerting me first. That was not ok and I let them know, but wanted to give them a chance based on the stay. After check in, I went to the apartment and checked the layout to choose which room would go to the rest of my family before they arrived. In the smaller room, I noticed that a lamp was unplugged. As I got closer, I noticed that its cover was broken. Since an eleven year-old would have been in the room, I didn't want there to be any confusion about the damage, so I immediately took a picture and went to notify the front desk agent, less than 5 minutes after he had given me the key. When I showed him the picture, he actually had the nerve to accuse me of breaking it myself. He said that since the cleaning staff had already cleaned the room and didn't report it, it must have been done after. I couldn't believe it. Instead of causing a scene, I just told him to let me know what the staff said and went back to my room. I'm still in shock. Because of that, I went back up and documented all that was wrong with the space and there was a lot: loose and broken handles. The shower was also too tight. I felt scared to touch anything for fear of being blamed. He ruined our stay. The sad bit is that the other staff could have been nicer, but he poisoned our experience. We will never return.

Buen departamento, bien equipado,limpio.Lo único malo es que el sofá cama era incomodo

Idéalement placé pour les visites de Bilbao Un peu bruyant bien dommage sinon rien a redire

Check-in didn't work well, as we were met by a really grumpy lady in the reception, who had no intentions of helping us, and started blaming us we hadn't pre-booked parking. The apartment was okay, but the kitchen lacked basic equipment. The location is really good though, with Guggenheim and San Mamés within walking distance. The restaurant is only open for lunch and has no menu available.