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Room was great but more importantly staff was extremely courteous and helpful in every way to make our stay comfortable and memorable ! We stayed in the junior suite on the top floor with partial lake view which was spectacular. You need to climb 2 storeys to reach here but the room was definitely worth it. The area was very central to everything- grocery stores, buses and the Freddy Mercury statue! The hotel also provided us a Montreux Riviera Card with several discounts and free local transport. Would definitely return here! Thank you.

Staff is nice and does propose places to go with an awsome list!!! Room view mention in site is exactly what you get if you choose the right room.

Je souligne l’accueil très chaleureux et la gentillesse du personnel ! La chambre est spacieuse, très propre mais néanmoins manque un peu de décoration pour lui donner un côté plus cosy ! Mais cela n’est qu’un détail…

This hotel is a 💯 the two persons in the front desk are very very kind

Personal amable y profesional

Tiene una ubicación perfecta, súper amables en la recepción, todo estuvo más que excelente, volvería sin dudarlo !

The restaurant is 10/10 for dinner. Everything was magnifique

Lovely staff! Very helpful and accommodating. Would recommend the hotel if you are staying in Montreux. Great restaurant downstairs as well.

The location is excellent and the balcony view is beautiful. The rooms are spacious and very clean, and the staff is friendly. HOWEVER, none of this matters when the hotel does not provide basic heating in mid-December. When we checked in, the room was ice cold. There is no thermostat in the room to control the temperature. Reception told us that the heating system only works during certain hours of the day. My family, including small children, was shivering in the room wearing jackets and hats. We were given a small electric heater and blankets, but that tiny heater was completely insufficient. By the time it started to warm the room, we had already suffered from the cold. The radiators only turned on at night. This is unacceptable and completely unreasonable for a hotel in winter. A hotel that is otherwise clean, spacious, and has a great view should NEVER leave guests freezing during the day. I strongly DO NOT recommend this hotel in winter, especially for families with children

The staff was excellent. Especially Jane at front desk

Extremely helpful staff. Upgraded us to the suite on the 5th floor with the amazing views from the deck! Terrific location. Easy walk from the train.

Rent och fräscht, beläget alldeles intill sjön och med gångavstånd till tågstationen.

Two of the 3 bedrooms only had windows opening onto an airshaft. The other bedroom had windows opening onto the street, but there was a club or something nearby which was quite loud and so the windows had to stay closed, despite the heat.

Good location, very nice staff. Older hallways with stairs

Very comfortable bed. Street noise when the windows are open so had to sleep with them closed. Fortunately it is cool at night in October so it wasn't a problem for me. Staff are super friendly and helpful. Ideal location for enjoying the promenade along the lakeshore

The receptionist was very helpful, friendly and pleasant. The rooms are very small; bed and pillow not very comfortable; you might have to negotiate stairs based on the location of your room. Well located across from the walking path by the lake and 2 minutes away from bus stop. From the train station, there are 2 lifts available on the Main Street (you really have to look and ask to find them). Otherwise lots of steps, not fun if you have suitcases.

職員態度友善有禮，房間寬敞整潔除睡房外，還有客廳，廚房，雪櫃和焗爐。房間面湖景，漂亮。美中不足是沒有洗衣設備，酒店介紹資料顯示有洗衣設備但實際是要交職員代為處理，收費昂貴，一件短褲或T袖收費各CHF8,兩件合共，CHF16。另外是早餐食物款式少，很基本食物，主要提供麵包，果汁及熱飲及一些乳酪及配料等。

Location was excellent! Room had a great lake view and was very comfortable. The only staff we encountered was at the front desk. She was great! We could walk to and from the train station, BUT on the route we took we had go DOWN towards the lake and encountered a LOT of stairs to go down, which leads towards the lake, turned left at the bottom of the stairs then a few blocks to the hotel. Escalator is available on the return to train station, in lieu of the LOTS of stairs BUT only an UP escalator. We had only carryon luggage, so it was okay on the down part, but if we’d had larger luggage we would’ve gotten a taxi or ride share. Overall it was a great location. The promenade along the lake is spectacular! Would definitely book this hotel again!

Great staff, well appointed room, and ideal central location. Hard to come up with faults, but there are a couple. Firstly, parking is expensive, with really the only good option being 35 francs/day at a nearby public parking. Second, while being virtually right at lakeside, there happens to be a music stage on the lakeside that played into the late evening, at least when we were there. So, not the best for early-to-bed light sleepers.

Amazing hotel and staff