โรงแรมแชงกรี-ลา ฟาร์ อีสเทิร์น พลาซ่า ไถหนาน

良い

Very happy stay. Great location with very helpful staff. Also having a direct link to the department store next door works well for hit or raining weather. Special thanks to the night manager on 22/07/2026 and staff Michelle, went all the ways to ensure I was well settling into the room. Much appreciated ❤️

櫃台先生永遠笑咪咪地讓人感到親切，服務人員在引導時多是從容地，辦理check out後回家發現很多東西沒拿回家，飯店還幫忙整理保留著，很窩心，房間床很軟，家人很愛，浴廁很大，浴缸泡澡很舒服，有很大的洗手台，待著也是一種享受，住在29樓，望著大台南，有種上帝的視角俯瞰大地，令人感到平靜，都捨不得出門，拉開窗簾看著外面是一大享受，這大概是大台南中最舒服的住宿體驗了，唯一美中不足之處是早餐的日本料理吧檯，豆皮壽司的米飯挺硬的、且沒有醋味，似乎沒煮熟就上桌了。

讚👍

I stayed at the Shangri-La last night and would like to comment on the level of hospitality I experienced at breakfast this morning. The section I was seated in had three servers: one female server and two young male servers. The female server was working diligently throughout the morning, but unfortunately, the two young male servers appeared tired, moved very slowly, and seemed reluctant to clear empty plates or attend to guests in a timely manner. Good hospitality is not only about responding when asked. Guests should feel that they are being cared for. Empty plates should be cleared proactively, and staff should remain attentive to the needs of the tables they are responsible for. On several occasions, I noticed the two servers looking toward my table and neighboring tables without clearing dishes that had been sitting there for some time. At one point, I called out to one of the servers, who simply walked away without responding. I mentioned my concerns to the female server, who explained that the two young men were new. While I appreciate that everyone needs time to learn, being new should not be an excuse for poor work ethic or inattentiveness. Shangri-La is a world-class hotel brand, and I believe proper training and service standards should be consistently upheld. Just as importantly, staff members should take pride in their work and genuinely want to provide excellent service. I offer these comments respectfully.

員工都很細心指引說明！也很夠

很好的住宿體驗，高樓風景優美，房間大，景觀好，非常滿意。

Rooms and bathrooms are huge. Great breakfast selection of western, japanese and Indian food. Hotel carpets could use some care as they have gotten worn over time. Excellent location right next to train station, attached to a mall with restaurants, and there is an amazing bakery attached to the lobby.

寬敞的房間，寬闊的視野。雖然不是很新的旅館，但是維護得很好

2回目の利用です。 駅前ですが、メインの観光やお店が駅の反対側で駅の中を通って行かないといけないのがちょっと面倒でした。（駅を抜けるには改札で通行券を発行して貰えます） 朝食はとても色々な種類のお料理があり、美味しいく満足出来ました。 お部屋もかなり広く、ゆっくり出来ました。

レンタサイクルが有り大変便利でした。 バス停が近くギリギリまでホテルで待てるのでとても快適でした。 次回も必ず利用します。

非常乾淨舒適，大廳氣勢磅礴，訂房間前完全不知道是五星飯店，但一走進大廳就感受到他的與眾不同。接待人員禮貌和善但親切度略少。房間新穎大小適中。台南車站後站過一個馬路就到達，旁邊還有百貨公司，交通方便。

Das Hotel ist schon etwas älter entspricht aber in allen Belangen einem 5-Sterne Hotel. Das Personal ist hilfsbereit und zuvorkommend, das Frühstücksbuffet hat alles was das Herz begehrt. Insgesamt ein toller Aufenthalt. Das Hotel liegt auch gleich neben der Local Train Station Tainan.

客房乾淨，員工非常親切，入住時體驗非常棒👍，會再次入住。

我是香格里拉的會員，有早餐兌換券，早餐要使用時才知道這兌換券必須入住時告知，當時很多人排隊要入場用餐，這讓我覺得很丟臉，像是奧客來凹早餐一樣。我仔細看了使用規則確實有這條，但是我入住時並未提醒我，以致於讓我被迫放棄自己的福利。 如果入住時能提醒我「如果有任何優惠券，記得此時提出」，相信可以減少不好的體驗。 而早餐優惠券必須入住前兌換，入住後不受理這本身就相當不合理，這分明不是技術流程問題，而是想佔會員的便宜。建議香格里拉可以調整相關規定，多數會員默默接受了這不合理的規定，下次是否再入住便會再考慮。飯店很好，希望未來可以更好！

24階のホライズンラウンジが特に良かった。

A+all the way. Great Hotel!

櫃檯人員很熱心幫忙解決入住問題。住宿環境也很棒，主要是空間夠大，隔音也好。

So far it’s ok

We had a relaxing stay here. Staff were friendly and helpful. The room was clean. The breakfast and happy hour free flow were appealing to our child. I can't wait to come back again.