Hilton Garden Inn Bangkok Silom

The surrounding area is fantastic, variety of restaurants and market. It is a vibrant area. Hotel staff are professional and the hotel is very clean. I enjoyed the nearby local fresh market. Superb.

พนักงานบริการดีมาก น่ารัก ที่จอดรถสะดวก ใกล้แหล่งท่องเที่ยว

great location, best breakfast. room very clean and comfortable

I love to be at Novotel, comfortable, easy to go everywhere because hotel is close central.

ถ้ามาจากถนนพระราม 4 ไม่สามารถกลับรถที่หน้าโรงแรม ต้องไปวนที่ถนนเจริญกรุง สภาพรถติดมาก หาของกินลำบาก มี 7-eleven เล็กมาก สระว่ายน้ำเล็กมาก สภาพภายในห้องตามมาตรฐานโนโวเทล ถือว่าโอเค

Good location, nice hotel, good room but quite small size

這間在Silom的街的最尾，不算太方便，但是環境還可。但是他們酒店沒有提供牙刷。以及本人的腳受傷了他們也沒有膠布提供。其實這些是基本酒店可以提供的。房間整潔沒有什麼特別問題。

Bad manners with me in the reception.

The breakfastwas very good

The hotel and the staff are very friendly helpful nice and will do anything for you. But the taxi men outside the hotel are a bit to much there vere pushie.

The hotel is in need of touch, love and care. On the surface it's fine, but when you start looking at the details you'll the the finishes are of poor quality and quite worn. When you enter the reception area there's quite a strong smell of sewer. That said I visited a friend in at least one other hotel and they had the same problem. I was first placed on the twelve floor which had a super strong smell of mildew, and perhaps.even stronger in the room. I did complain and they offered me to check an alternative room to make that I was okay with it, and ultimately moved me, which was great. The breakfast buffet is really good with a wide variety of options.

Our floor smelled like mold.

The hotel is in an excellent location close to canal. They gave us an early morning check in which served us well after a long flight. The staff is very friendly.

Location worked well for river and BTS access. 20th floor west view was awesome. Breakfast was excellent. Staff was friendly, professional and helpful, especially Nok and Kwan at the Stone Bar Restaurant in lobby. The reservation staff was kind and thoughtful to place us on top floor to answer my request for a high floor. Room was well laid out, appointed, and organized. Only problem was a thermostat we could not figure out. The A/C seemed to want us to freeze. We coped fine, short stay, so did not ask for assistance. We would stay here again and recommend it to friends. Economical room cost.

A lot rooms have defects. Need renovation. Again my room sink not draining, bedside lamps SS cable holder defected swinging. Now no international TV Channels. Stupid decision to save cost . International tourists like to see BBC, DW, CNN , international sports, boxing and so on. Front desk staff were not informed and asked me to wait for 1/2 hour to have Engineering to fix the TV channels Only Thai channels, it becomes a local hotels. With the changing world nowadays, people like to know what is going particularly businessmen. Staff training needed. They are lack of staff. No cooked fired eggs on the breakfast buffet station, long cub for fired egg. It is to save cost again ? All these dissatisfactions nobody want to come back . Front Desk supervisor Ms Saranya Yeram is very friendly and professional staff in handling complaints. Don’t loose her. she could a good manager.

Many thanks to Mr Au for friendly and helpful advice. Excellent service makes all the difference

可以改善

5 minute walk to 7Eleven. We were in Silom district, and a 5 minute Tuk Tuk ride to the heart of the bars and clubs and food! The hotel was good, not great. Not sure if it is the chemical they use in Southeast Asia but a lot of hotel has the same smell - like a cheap Lysol lemon scent (mixed with like the humidity). Otherwise, clean rooms, and nice staff.

Very helpful staff. Good restaurant food.

séjour de 2 jours très agréable. L’hôtel est bien situé dans le haut de Silom