Railay Village Resort and Spa

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The hotel itself was better than I expected after reading the latest reviews. Having the pool just in front of the door is super nice for a quick refresh. The beach and landscape itself is stunning! But it’s so overcrowded with tourists that I‘m happy we didn’t stay longer than one night. The breakfast is quite sad. But actually I‘m not sure whether it’s due to poor management or due to the high standards I know from other 4 and 5 star hotels. 😅 There was no real cooked dish (how I know it from other hotels, like Pad Thai, fried rice etc.) but toast, eggs, fruits, plain rice and other basics were available. Coffee machine was maybe even giving the best instant coffee I ever got from a machine. 😉 Rooms were a bit damp but pretty and spacious. Faucets have their best times behind them but… eventually I don’t care too much about that. Staff was nice but maybe not the most competent ones. Don’t mean to insult, they’re probably all lovely people. But I have seen more professional ones before. What I was really missIng though were fumigators in the room. Mosquitoes were the most we experienced so far in Thailand. Sure, jungle! But even more I would expect them by default.

I would recommend Railay Village. Rooms are spacious and nicely set up and appointed. Location is beside walking street. The breakfast isn’t bad but could be better…

pretty rooms and lots of space. The trees around the pool are beautiful but this is not a 4 star hotel. worst service at the hotel reception and restaurant in difficulty. the air conditioning was leaking into the room

We liked our stay, rooms were comfortable

La partie restauration était tout juste moyenne

The property was beautiful and in a great location for access to everything as well as beachfront. The front desk staff and the bell boys and cleaning staff were very friendly and helpful. My only complaints are that some of the dining area staff were not friendly and the chairs in front of our pool front room were always taken so we did not get a chance to enjoy sitting in them.

The area of rooms by the pool were awesome. Very quiet. The only issue not enough lounge chairs. There could be more for people to lay out by the pool. The walk back to the room was beautiful. The people are very friendly. The breakfast in the morning was average. Not a lot of selection. There should have been more fresh fruit. Rooms were very clean. The grounds were also very clean. If staying here, it’s worth paying for the pool rooms.

Very happy with motel

Lovely stay in a lovely Hotel that feels like a secret garden of Railay. Nice pool with many trees around and a rich life of nature. Close to the beach and the street with restaurants and also for an affordable price

They say they are handicap friendly and equipped and I stated I had mobility issues and to put me in a room closest to the beach and restaurant so I don’t have to walk far and instead I arrived and not only did they not have any type of golf cart to take guests from the pier to the hotel so I had to walk really really far which was so hard for me but when we got to the hotel they had put me in a room at the complete opposite end of the beach which was excruciating to walk so I spent half my time stuck in my room. To add insult to injury my room was the second floor with steep stairs!!! They did nothing to assist in this matter. I had also told them I was there celebrating my birthday and yet they were the ONLY resort during my trip who said nothing and did nothing for my birthday and my actual birthday and as while I was there. Even the airlines saw my passport and said something. My first night I spent it killing cockroaches and spiders so they need better pest control. The location has nothing. A small beach bombarded with long boats and two restaurants. Thumping music all night & loud parties at the pool. It was a lot of money spent for this type of experience. On a positive note the bed was very comfortable and the property was pretty. While this was my favorite part of Thailand, this resort was not my favorite experience. I would not stay here again.

Lack of maintenance. The hotel is very neglected. They don’t clean the room and bathroom properly; the shower box is dirty every day and never washed. They don’t replenish soap, shampoo, and other items that are the hotel’s responsibility. The bed is poorly made. Lack of attention to detail. Breakfast is not replenished. Towels are dirty. Poor and dirty presentation of the breakfast area. Breakfast is scarce. The hotel falls short in several aspects. It’s not good value for money. The hotel is old, and broken items are not repaired. Lack of maintenance. Breakfast area with dirty tablecloths. They don’t clean up what guests drop. Only the location is good, and the bed is comfortable.

Nice looking villa but it was NOT clean. We had to clean the mirrors and windows ourselves. Sand on the sofa and floor. Also we had money stolen, It was our own fault for not putting it away, but still not a good feeling. Funny thing is they took the USD and left the Euros and CAD.

100点満点です！スタッフの対応、プールビューのお部屋、繁華街への立地など全てにおいて最高です。ライレイビーチはロングテイルボートから降りた後に重い荷物を持って砂浜を歩くので、ホテルが近いのに越したことはありません。ここライレイビレッジは船着場から最短の位置にあります。相変わらずシャワー設備が低レベルなのはタイなので諦めましょう。

Clean and spacious rooms, great location, and superb service and staff!

Everything about this place is great. The property, the staff, the rooms and especially the location are 1st rate. The only complaints are that the jacuzzi did not work and the shower head is our room #1033 was old & broken; it had very little pressure and just dripped like a leaky garden hose

We stayed in a Jacuzzi Villa, excellent facilities, room cleaned and made daily. Restaurant is straight of the beach giving excellent views at breakfast. Staff are friendly and polite and quick to react to any requests. Right next to the walking street and a good base to explore nearby islands.

The maid service is so nad that i purposeful left dort amd she didnt clean. We had to complain constantly about the dirty room. Very outdated and will not stay again.

Die Hotelanlage hat ein grosses Potenzial, die Zimmer sind sehr in die Jahre gekommen und renovierungsbedürftig! Die öffentlichen Toiletten im Restaurant sind eine Zumutung ohne Tür, teilweise sind die Liegen am Pool defekt!