Suntosa Resort

We booked, we paid but we did not get the room. They said they miss our booking they thought it was on the 4th which still showing very clear that the booking is on the 5th. We've been moved to other place, lower, cheaper. They won't move other because if they move other they will lost the opportunity to sell the rest of rooms. How good the ethic of this hotel operator? I have been throw the cash of 1,500 baht back which I will donate the whole amount and will pray for them. I am strongly not recommend this place to anyone cause you never this may happen to you.

มีรถมารับที่ท่าเรือด้วย. พนักงาน บริการดี เป็นกันเอง

Na

Great location, fantastic breakfast, polite helpful staff, comfortable

The pillow was hard. The water for the shower was almost non existent. I would not recommend this place. I booked a superior room with sea view. It was very small.

Difficile de marcher dans la petite ville envahie par les scooters et les véhicules motorisés : bruyante et très polluée, même les belles plages subissent le même sort.

Sehr schönes hotel, sehr freundliche Mitarbeiter. Sehr guter standort. Kann ich nur empfehlen

The electricity to this hotel will frequently be turned off. The air conditioning will turn off if you set it below 78 degrees Fahrenheit. The bedspread and headboard were stained from looked to be by bodily fluid. The staff were extremely friendly but overall the property was extremely ran down. The pictures on Expedia are not accurate of what the hotel actually looks like. For example, the property is not on the beach, it's actually right next to the port and any beach you want to access requires transportation via a motorcycle/scooter or Tuk Tuk. They have taken pictures from resorts that are actually on the beach and posted them to their own website to deceive tourists. After my second night of no electricity and sweating the entire night, I politely asked the staff for an early checkout which they honored then proceeded to inform me I would receive a refund via Expedia for the remaining two nights. This did not occur unfortunately. Needless to say, avoid staying at any hotel or resort on Koh Larn as many of them are completely run down from the high-rate of tourism and the fact that you can be trapped on the island if you do not catch a speedboat or ferry before 5:00 pm.

Rude staff

Owner was great , staff very helpful , near everything

Very nice and clean.

Bien apprécié , nous avons laissé nos bagages à la réception après Check out pour profiter de la plage et nous avons même bénéficier de leur douche au retour . Merci

Sort of hidden away in a quiet back street. Fresh and clean hotel with friendly staff. Lovely large extended outside area over the sea on stilts. Great views over the sea and ferry port in the evening and the sunrise is amazing. Comfortable, clean room. Very happy with stay.

Staff was very friendly and helpful, rooms were cleaned everyday. Breakfast provided was excellent. Close walking distance to everything, beautiful view of the ocean and pier. Will return again for sure thank you

Staff are very friendly and super nice. Always try to help out. Coming back next year and this is the place I am staying. Super clean and nice. Beautiful view to wake up to every morning.

very nice hotel with nice and helpful staff, the Englishman who runs the hotel is very nice and helped us with good tips on which places to visit, we also rent a motorbike from him. will go to this place anytime

Found it to be a very beautiful place.

The staff provided excellent and friendly service. The room was in good condition. On the second night, we experienced multiple power outages (which meant no water for periods of time), but they were resolved. Just had to be patient. The terrace is lovely. The sunrise from the sea view room was stunning.

Staff was very friendly and responsive.

very nice place :)