Liwan Hotel

I love the boutique atmosphere in this hotel. The owner decorated this hotel herself. I’ve stayed here 4 times. The staff are some of the nicest people I’ve met in Amman, even the hotel owner. Extremely respectful and pleasant staff that are always smiling. This place definitely delivers comparative service to luxury hotels. The price is great, they food is really good. The elevator works But there are 2 big staircase are more convenient as they go right to the rooms on all floors, and they are spacious staircase. I just really like the feeling of this place.

The Reception went above and beyond to be able to help us when needed

The hotel is nice and in a vibrant area. The service is good and the price is excellent. It is close to many good places.

The staff is, not so much and a bit slow. An incident happened while I was there, that one of the staff, probably a 18 year old kid, opened my room and got into it while i was inside "By mistake", while the "Do not disturb" sign was on the door. Also i ordered a hookah and a chicken tenders plate for dinner at their restaurant, and it took 45 minutes to prepare my dinner. WOW!! The doors and not sound proof, so i was on the 4th floor, and can hear the people talking on the lobby, plus they have maintenance on site that was all day long. I needed to sleep and it never happened!!!!

The parking staff are friendly, the manager steps in when you have issues with the airport. Overall great.

The rooms were nice but felt like they have been smoked in abit. Good with AC and safetybox. Really friendly and helpful staff. Breakfast with omelette on demand, foul, bread and cereals. People were up and about super early which disturbed our sleep abit because you could hear it in to the room.

Friendly

Very friendly

Good

Good Stay

Great clean place, Great customer service

We spent one night before leaving for a trek to Petra. The hotel is fine. I wouldn't call the staff particularly helpful. We asked for restaurant suggestions for dinner. We weren't interested in the buffet and were directed to a street with Jordanian fast food. We eventually found a good local place by asking in a shop. The breakfast buffet had a variety of food and was fine.

Good location and friendly staff. Room was nice and would definitely return

They didnt put any towels on my room and some of the outlets didnt work

Location is good but the hotel itself needs to repair a lot

Centrally located and friendly staff.

The location is very good. The staff were kindly. The building is fine, but it can be better. If you are interested to do some private tours, it’s possible booking in the front desk

Nice hotel in a good neighborhood.

Beautiful hotel. Clean and quiet. I recommend staying there.

The property location is perfect. everything you need is available for you. I spent 4 days at this hotel. AC at night time turns off, There is no cleaning to the rooms while I was staying there. No paper towels. Basically, this property is for a working person with no family. Employees were helpful and nice.