Sousse Palace Hotel & Spa

Ok

Oda fena degildi. Lakin kahvaltı biraz zayıftı. Yikamaya verdiğimiz çamaşırlar ıslak geldi ve yıkama ücretleri çok yüksekti. Odadaki çarşaf nevresim temizliği orta seviyedeydi.

Consigliato per affari e vacanza per posizione strategica. Varietà di piatti. Colazione abbondante. Personale accogliente e disponibile. Unica pecca: ll wifi nelle camere poco potente.

3 star unless you complain to get a better room. Only thing 5 star here was the Housekeeper, she deserves a raise for exceptional service. Check in took 10 minutes. luggage guy took 2 tips, once from my wife and didn't say she tipped him already when i tipped him. Room was uncomfortably hot and AC didnt work entire hotel, tv didn't work, bathroom light broken, room for broken. Paid for Sea View was given a view entirely of a dirty roof which held security concern of outside people entering from the balcony or peeping. until I complained and reception made me write a agreement to delete my online feedback as a Condition to change my room which is Quite unprofessional to require that. New room was far better though, bigger shower too. Housekeeper did fantastic with romance service in 2311, was lovely. Breakfast had decent options but staff took my silverware even after i told him to leave it and next day took my wife's newly obtained cup of cereal right in front of her, ridiculous. Indoor Pool was nice and warm tho has too much chlorine it was burning our skin after being in only 2 minutes. Towels were hard to find, staff didn't give clear direction where to find and required 20 dinar deposit each wondered around asking staff where until decided to go back to reception to ask where towel person is. Restaurant by the pool up the glass outside elevator is little expensive but their food is worth it, very delicious and a fantastic view. Beach has a security at all times.

very nice staff

Great beachfront location and two nice pools. Food is good. Staff friendly and helpful. Room condition is poor. Furniture outdated. Rugs are filthy. Aircon doesn’t cool. Room has heavy, unpleasant musty smell.

Hôtel et chambre et piscine très spacieux et propres Bon et très varié petit déjeuner Bien situé mais dans un environnement peu agréable WiFi compliquée dans la chambre

Très belle chambre d'hôtel. Très bon comportement.

Bien. Literie parfaite. Ambiance sympathique et personnel à l écoute du client. Je recommande

A great hotel with free underground parking, the room is clean and spacious with friendly staff. Special thanks to reception staff including Chayma, Abderrazek and Jamel . Food is decent, highly recommended.

Déçue de mon expérience, la propreté laissait à désirer,le frigidaire ne marchait pas ni le wifi dans ma chambre, le coffre fort était également inaccessible. Je ne recommande pas ce établissement.

NO INTERNET OR SO SLOW IN THE ROOM, Terrible customer service, Dirty food specially breakfast, Slow and very few customers reps and employees! It’s not worth staying 5 star hotel with careless service .

Hotel was good but tye air conditioner was not working so it was really hot in night

The hotel is beautiful and very comfortable. The food is good. The staff are respectful. Cons: 1/ The spa, gym and pool closes at 7 pm. I think it is very early and I could not get a chance to workout since I workout best at nights. 2/ The massage services are not that professional. 3/ The hotel rooms are comfortable but for a 5 star hotel, they are a bit worn out. All in all, the price performance is good.

Very well located nice staff and very good quality food

The worse service

Hotel en general bien pero tiene sus detalles, muy céntrico, cerca de la medina, muy buena atencion del personal, el cuarto que me toco con mobiliario viejo y descuidado, se ve que fue muy buen hotel en su tiempo pero hoy en dia algo descuidado, la playa muy bien mas por estar en el centro lidias con gente local y hay uno que otro molestando a los turistas.

très bien

Location was great, near the train station and old part of town. Beautiful pools and private beach.

Don’t expect a 5 star resort, that way you will not be disappointed. Breakfast was basic and basically terrible, salad bar looks old and not fresh, instant coffee, so little options and they only provide plastic mini spoons that are a danger, I almost cut my mouth with more than one of them. Buffet for dinner is a bit more reasonable. When I ask at reception for water as they didn’t provide in the room they send me to the bar and charge me for it. When we arrived they mentioned it was complementary in a place where drinking water is not available if is not bottled. For a place full of carpets for sale they should remove the ones in the Suite as they were super dirty.