Bricks Hotel Istanbul

Her şey çok güzeldi. Odalar temiz kahvaltıda çok güzeldi

My stay at the beginning was not very good, and I was honestly disappointed at first. However, after meeting the manager, Mustafa, everything changed. Once he understood the situation, he personally made sure we were taken care of and did his best to make our stay easier and more comfortable. For that, I truly want to thank him. I would also like to share a suggestion for improvement. If guests are looking for facilities such as swimming, spa, or other activities, it would be helpful if this information was clearly communicated in advance. This would benefit both the business and the guests. Additionally, while the manager was professional and welcoming, the rest of the staff did not seem very engaged or happy, and at times appeared lacking in hospitality skills. A bit more training in customer service and welcoming guests would make a big difference. Overall, I appreciate the effort made by the manager, Mustafa, and I hope the hotel continues to improve its service through better communication and staff training.

İyi güzeldi

Great staff!!

Temiz

Temizdi

Odalar Temizdi

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Evet

Oda temizdi evet, personel çok yardımsever ilgili ve güleryüzlü idi. 5 yıldızlı bir otelde havuz olmaması bizi çok şaşırttı. Bir de otelin çok işlek bir cadde üzerinde olmasına rağmen, camlarda yeterli izolasyonun olmamasıda büyük bir yanlıştı bizce…

Her şey güzeldi sadece diş fırçası eksik buldum onun haricinde mesajım dikkate alınmıştı

iyiydi tesekkur ederiz

Everything was fine

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Good spacious room, and the stuff were very welcoming and helpful. The inly issue we had is the smoke smell coming from the ac, although we stayed in non smoking room but heavy smoking smell was coming from the ac, we had to switch it off and open the windows

Odalar temizdi hergun kat gorevlisi arkadas temizligi yapiyordu resepsiyondaki arkadas ilgiliydi kat gorevlisi ve resepsiyon daki arkadaslara ilgilerdin dolayi tesekkur ederiz.

Odalarin temiz olmasi kat gorevlisi arkadasin her gun odayi temizlesi

Harika bir otel.

Unfortunately, at least 2 days HK not provide daily Bottles of Water and coffee ,, When Arrived hotel late no water Suppose to provide Much and Take Care The Fantastic Issue Weel chair Room Available

We used are own taxi. But leaving we used theirs it was great.