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We were first greeted with the staff kindly, helping us with our luggages. All of the staff were kind and very helpful, they treated us as if we were family, and I did feel as if I was at home. We were fortunate to be guided by Yakup because even though our stay was very short, he made a specific itinerary for us, so that we can experience all the highlights of Cappadocia. He also arranged all of our activities, and he is very knowledgeable and passionate about what he does. He made our holiday in Cappadocia such an unforgettable experience. The location was a walkable distance to Goreme downtown, where all the restaurants are and the bus station is. The hotel also provided a Turkish breakfast, which was simple and nice. The room was like a cave, with a modern touch, everything was complete. The bathroom was very spacious. Overall, the room was comfortable, but keep in mind that the rooms are not very soundproof and the rooms were a bit dim. They also had a rooftop terrace, where you can see the hot air balloons in the morning. The view was magnificent. The service was outstanding and we loved the room. Highly recommended to everyone and we would definitely come back to this hotel if we were to go back to Cappadocia.