Americas Best Value Inn & Suites Lake Charles at I-210 Exit 5

Good

Dirty linens, demographically challenged areas

Fast friendly check in

I booked online and an emergency came up where I could not make the trip. Hotels.com reached out to the hotel that I had a reservation and they couldn't even give me a room credit.

This place was nice for the price.

Hotel dirty and stunk

Deposit fee wasn’t listed online didn’t even get a key out check in wasted 67$

Nothing was right rooms are plain no table no phone no iron

This is not worth your money or time.

The prompt is "what did you like about the property?" If I were to be truthful and list everything , you'd be reading a novel. Cheapest hotel within 5 mins of the casino. Price is cheap, quality isn't. SmartTV, marble stand up shower , perfect bathroom lighting , COLDEST AC! Beds are so comfortable , no bed bugs, stains or burn holes on sheets ,etc. No smoking!!! Perfect. Charger outlets for fast charger and regular usb where Yu don't need a charger cube. Great closet space. Very spacious, comfortable, makes me feel like I'm home. hallways , staircase , lobby , parking lot - all SQUEAKY CLEAN! also, washer and dryer, 2 vending machines; 1 for snacks & 1 for drinks. In room u have Mini fridge with freezer , microwave , storage space for your items. Ice machine downstairs. The HOSPITALITY ?!!!! A billion/10. 100 stars! Morning front desk manager, so nice and respectful , has no issue accommodating your needs. Very welcoming and positive attitude no matter what day it is. afternoon & night staff ? Just the same. so respectful and genuine. You don't have to worry about anything happening to your belongings or your car, area is very safe and they have 24/7 all around cameras. Parking lot is ALWAYS clean , never see trash. Nobody lingering around outside to make you uncomfortable, NOTHING!! and to think it's all for 80/100$ a night ? It's beyond what you could ask for. I do not even leave reviews but I just had to!! Thank you , I'll definitely be returning !

Check was very quick and easy. The property is very clean. The tv in my room didn’t work and was missing the back off the remote. The guy from the front desk came up and said that the previous guest must have broke the tv but he would reach out to the owner to see about replacing it. They were completely booked so getting another room was not an option. The walls are very thin and with no tv I could hear absolutely EVERYTHING going on down the hall and in both rooms beside mine. The trim behind my bed actually hit the wall so hard 4 times around 3 am that it shook my bed. I asked the front desk when I checked out about partial refund and was told it probably couldn’t happen since I booked and paid on hotels.com but to call back and talk to the manager. If I could have drowned out the noise with the tv I could have easily given 5 stars. The ac was super cold and the hot water was plenty hot enough

Walk to Wendys next door. Could walk to the mall if you wanted to. Eating places close by.

Very close to the casinos

The hotel was full Marijuana smell and another guest in the elevator was so high he couldn’t walk straight and made me feel very unsafe he was too close for comfort, I will not stay at this hotel again.

Nice

It was a pleasant experience.

Cool

Nice

Nice

Burn marks on all the blankets and it stayed hot in our room!