อเมริกาส์เบสต์แวลลู อินน์แอนด์สวีทส์ ยูนิเวอร์ซิตี้อเวนิว

Everything was ok was wanting a downstairs room but overall it was pleasant experience

We are in room 203. The tub faucet was continuously running. There is a hole in the wall in the bathroom sink area. We kept seeing baby roaches and one adult one in the room. The loveseat in the room was clearly very old with a cover over it that didn’t look sanitary to sit on. The property looked clean and well maintained on the outside.

Checked in with someone who had no idea what they were doing. We put our luggage in room then went and ate. Debating whether to stay there or not. Pictures are not accurate. This place was run down. Holes in walls, no lock on door. Absolutely filthy. We went to get our stuff as we were not going to stay there. Owner would not let us in the room to retrieve our belongings. We had to call police before he finally let us in. Steer clear

So the refrigerator door was broke no light cover over switch thought i rented a jacuzzi room got terrible room for a extreme price

Roaches and broken appliances. Would not recommend.

I found roaches in the room and there was blood on the sheets....the manager was informed and didn't care about the situation

Not a good hotel. Check in was difficult trying to do it through a glass window. Room was dirty. Didn’t look like the greatest neighborhood.

Need Kleenex. Room was clean. Bed was comfortable.

We had a 3 day stay and the check-in was good friendly service. We got to room to find towels that were freshly folded and opened the face cloths and bath towels when unfolded to dry off were the same way they had dirty stains that had not come out in wash. We carried them to the office and got more of the same. We finally went to Wal-Mart the next morning and purchased more towels. When they came in to change beds the 2nd day spreads had holes in them from wear and tear and on one bed it had a stain on it like blood or bright red nail polish. We didn't ask for a cleaning the next day of our room we just removed the spread and got our traveling blanket from the car and used it the last day.. Will not stay there anytime soon when we travel to Little Rock

Didnt get the room i payed for

We were stopping thru on our way to a family vacation had 3 small children and a grandparent with us. While the manager was very polite held our room till we got there late and the room was clean and neat. The part of town and the patrons staying at the property were not family friendly. THIS IS NOT A FAMILY PLACE! We did not feel safe we were stalked we were openly propositioned we understood we were targets and we left I forfeighted my two room stay drove another 30 min down the road and found a place I felt safe. My kids now ask if we are ok at a hotel with an outside door. Makes me sad their first experience at vacation was at a place I had no idea was like that. Had to have that important talk again about strangers and always trusting your instinct if it feels wrong it is leave. I went off reviews here so I hope this helps the next mom.

Raul was very nice and helpful. The room was pretty big and descent. Unfortunately the a/c was not able to cool the whole room which was uncomfortable. Area is not the best location for a family stay but price for a day was affordable.

Excellent this is the best hotel I have stayed in. The staff was above and beyond their duties to serving my Aunt and I, The suite was very clean, the beds were comfortable the atmosphere was incredible, great location. I highly recommend this hotel to every one. Thank you for your generosity helping us during a rough time.

Only problem was the air went out in our room , but they were quick to respond ans get things fixed

Very nice establishment and management friendly. Breakfast was ok enough. Much to close to railroad so quite noisy at crossings. Only real negative if a light sleeper.

Love this place and will go back and fourth ❤️❤️❤️😂😂😂😂😂

They only had two face towels in the room even though my reservation was for five people. When we attempted to get more towels and sheets they gave us a very hard time. Every time! Then there big towels are cut in half. I’ve never seen that before. Their couch bed was disgusting and stains all over

Staff very rude at check in very little parking will not stay there again

Area unsafe. Ck in was pleasant. Room dirty covers, bathroom door unpainted. Train horns run every 15 min all night long. Marquee says "best property since 2005" !!! Not possible. Not happy at all!!

There was a problem with my reservation. When I got to the hotel, they could not find my reservation. The management looked for it for over 45 minutes. Even though hotels.com was of no help, the hotel management took care of everything.