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When we checked we were told 2 of the 3 rooms were ready had to got to the 4 floor with no elevator. Had to play with the key to even get in your room, didn’t lock on its own had to lock it with the key ! Place looked like a crack house ! Between the trash and the smell it was disgusting! Rooms were dirty! Lights came on by themselves! Not enough towels! Pool area had nothing but broken chairs and loungers and trash in every corner! Outside of the pool area people were smoking pot ! Bartender at the pool was not happy about making drinks that she had to put effort into making and all that was there were locals not even enough room for hotel guests! It was dirty! Trash was at the end of the halls for days! I have seen better places in 3rd world countries! No phones in the rooms to even call the desk no elevator to go down either! Half the time no one was even at the desk!

As soon as we arrived to check in, they couldn’t find the key to the room (key, as in padlock key), we should’ve taken it as a sign! They gave me a code to a lockbox located on the wall outside of the room and promised to have a key made by 3pm. We proceeded to an elevator that was visibly marked “out of order” After several attempts of using the lockbox key we finally made entrance…. Into someone else’s room. They reassigned a room for us, and upon entry into that room, we turned on the ceiling fan only to discover it was missing a blade and getting ready to take off into space. We quickly shut it down and went into the bathroom where we found short black hairs on the tubs ledge. The external door only locked behind you if you manually locked it from inside or the key. We then decided to go check out the pool and tiki bar. After 10 minutes we were able to piece together 6 chairs that weren’t broken. We approached the tiki bartender who handed us a list of fun cocktails. We ordered a few frozen drinks and she was obviously not happy about making blender drinks. We wound up buying our own beverages from a local store to avoid giving her our money. I will say, the restaurant inside the hotel was nice and the staff inside were all super attentive. Between the trash cans at the ends of the halls overflowing and a bag of dog poop that sat there from the time we checked in to the time we checked out (4days) and the band that played until 11pm,I can certainly say, not the best vacay

2 adults for 4 nights. They don’t clean your room unless asked. They do not have enough linens so we could not have washcloths. You only get your room cleaned one time. The chairs on the balcony are broken. The light on the balconies don’t come on completely or not at all. The pool rules state no party. During our visit they had a graduation party. So we were in the way. Then we had to scramble for chairs and a table with an umbrella. Most of the chairs and table umbrellas were broken and we were looking for a way to keep our umbrella up. There’s a tiki bar by the pool. It’s occupied day and night by the locals. There’s no room for visitors. The bartender doesn’t want to make frozen drinks or use the blender. She doesn’t want to give an ashtray or a menu or a cup of ice. We had to even clean our own table before and after sitting down. There’s visible trash all around the pool. The elevator was out of service and we were on the top floor with 4 days of supplies. Not all the rooms have the same supplies. We bought a 12 cup coffee pot and left it behind with the filters and coffee. There’s a tiny kitchen with a tiny sink. tiny fridge, some dishes and utensils but no sponge or dish soap. The bathroom did have soap shampoo and hand soap. The inside has a bar but not able to accommodate us. There are 2 bathrooms by the inside bar. They clean the coffee pot for guests in there. And one toilet is out of order.

No house keeping for two days .

They didn’t return my deposit

paid extra to book a king suite on the ground floor because my partner had a broken foot in quite a bit of work suoplies we needed to bring in and out of the room. When we got there, there was no room available in the first

In need of a serious upgrade. Was shocked when I was handed a metal key for my room. There is a reason that most motels have card keys. Floor in between beds in need of repair. Bathroom entry door and frame needs replaced. Overall in need of a major upgrade.

Amazing

The room is nice & there’s a nice restaurant with entertainment in the Hotel Lobby. The walkways outside of the rooms are not so clean. The garbage cans are overflowing

We have been traveling to Boca for over 12 years. We have stayed at the Boca Plaza multiple times a year. The hotel has gradually declined. Ever since Covid and a third party taking over, it is difficult to speak to someone at the hotel directly. We often wish to get a certain room but since communication is difficult we can’t even put in our request. The site needs repair. This past visit the guest elevator was not working for over a week. Towards the end of our stay the service elevator also did not work!!! Very difficult to get your belongings up or down especially since my husband has back issues. Additionally, during our stay on several occasions outside guests coming to the Tiki bar brought their dogs. They allowed them to roam not in a leash. On one occasion the dog went swimming in The pool!!! We have a dog, so we like animals, but not everyone does. I certainly don’t want to swim where the animals are swimming! Ceiling fan in room was missing one blade. You could not use on medium or high without a terrible noise. The mattresses were lumpy. They used to be very comfortable. Tiki bar seemed to close very early. Earlier than the advertised times. The internet is spotty at best. Considering everything operates off the internet it might be time to upgrade. The hotel could use upgrades in general. We have definitely researched other options for the area. It’s a shame as the hotel is located in a good spot for us and not too many offer a private balcony.

Shower was leaking and had water under the frame. Daughter was afraid she was going to fall through floor. Bed was old with worn out springs that creaked...sloped to one side. Definitely wouldn't stay here again.

My girlfriend and I really liked the tiki bar. Sat outside for a few hours. Had a few drinks and just enjoyed everything about the hotel.

It is a quiet hotel

Other than the unfriendly counter person at check in, my experience at Boca Plaza was good. I had done a pre-check in online for my pre-paid room. I Uploaded driver licenses of guests, added a current photo, and gave credit card info for security deposit authorization. At check in for room key, stated she did not have access to credit card info and required another credit card and proceeded to charge $100. on my debit card for the security deposit, which put a crimp on my spending money for the weekend. The elevator was out of order, but was able to use the service elevator. Housekeeper helped me with getting my key in the lock. Door was old with several old key pads and locks. but was secure. Room was very clean and well equipped. I really liked the colorful tropical plants and trees outside on the balcony. Didn't have time to visit the pool or restaurant on this stay but our overnight stay was quiet and pleasant. At check out clerk wished me a Happy Easter and enquired if my stay was pleasant. Still waiting for the 100.00 to be refunded to my bank, but I would definitely stay here again.

It was a very nice place and felt very homey.

Hotel rooms old and dirty, in need of remodelling. Main elevator was not workimg when we checked in, so we had to use the service elevator to the 3rd floor. When we went to leave, NO elevators were working, so we had to lug all bags down 2 flights of stairs. Check in was slow. Not a 3 star hotel by far!

Decent stay, did the job.. a bit dated a bit date and important amenities like the elevator was broken good thing I’m in shape. I was on the 4th floor.

We had a late flight into FLL so we called in advance to confirm check in. We were told it was not a problem and the front desk is available 24/7. When we arrived there was a handwritten note on the desk stating they were gone for the night only to return at 8am the next morning. We had to go elsewhere and still have not heard back from this place.

Fantastic company

Was good