แคนเดิลวูดสวีทส์ ออสตินนอร์ท - ซีดาร์พาร์ค

Had to check out 4 days early due to the entire hotel not having hot water for days and they refused to give a refund. They said they didn’t know when the part would be there to fix the water. There were multiple people having loud parties on our floor and the outside smelled of marijuana. My wife also found a sewing needle on the floor of our room by almost stepping on it. Would not recommend.

Room was clean, staff was very friendly, and area was quiet. Hot water did not work multiple days though.

My house cauht on fire and we spend 8 days at your hotel. I kept the "I'll catch you later on my door." Day seven house keeping entered my room. They moved the sign fron outside the door and put it inside. Most importantly, they touched my stuff. After day 4 we got new towells and bedding. So they invade our privacy. The scary part is, on the last day, my husband left the room at 9:40, and at 10:03 a gentleman walked in my room, I jumped up then he said "housekeeping", I said, somebody is in here, then closed my door and left. No, ilI am sorry, nothing just left. I called my husband and told him what happen. He said when he was leaving there was a man housekeeper 1-2 doors down. Again that sign, "catch you later" was back on my door. Very creepy, and suspicious. Please look at the camera. But I will not be coming back to that location.

The hotel needs to be renovated. The rooms felt very humid. Bathroom had mold around the base of the tub. I was disappointed in the quality of the hotel.

location, immaculate room

Wise array of excellent dining options, choices of food...minutes away.

Parking sucks allowing contractors to park trailers, 18 wheeler cabs I had to park off property and walk to the hotel

It was a great place to lay down for the night.

It was ok but for the price that they charge the hotel doesn't have a ice machine and I didn't get the room that I payed for but it will due

Disappointed. We saw several small roaches in the room. The hotel feels run down and would benefit from updates. It’s in a good location with a short drive to several shopping and dining options. There’s a restaurant across the parking lot.

It was okay. I won’t stay there again! Cockroach in the conference room. Too hot. Smelled all the time!

Close to everything. Clean and affordable

Nearby amenities but a bit moldy and mildew.

The electrical outlet in the bathroom was neat 6ft high on an opposite wall from the sink and mirror. Normally they are next to or closer making it more accessible. The shower head is a handheld one not making it easy to keep it one place.

Neutral

Easy access to shopping.

When we checked in the gentleman at the front desk was not helpful and very short with us. They dont have ice, and the ice machines in rooms didnt work. We had 10 rooms, all 10 were dirty even coffee pots had nasty dried on coffee grounds in them. We had nasty black curly hair in multiple showers and in beds. We asked for extra towels to shower, we were informed that there were no extras to be had. Water in showers would only get luke warm and cooled off quickly after that. Extremely loud through the night we had multiple parents having to ask for assistance with the noise through the night. This was a very gross and stressful stay. I would expect this from a cheaper motel.

Someones large toenail clippings were on the carpet, shower curtain not long enough so floods the floor, spider on the bed, hair under the pillow case, light above oven pulled out and inoperable, bathroom sink drained super slow, badly stained hallway carpets, blood on floor in elevator, lawn crew started early Saturday morning working on the landscaping, looked nice.

We paid for the one bedroom suite with the intention that one of us would stay in the bedroom and one in the living area. We got to the room, it was a regular room. When we asked the front desk, they said they had to move us. My friend arranged to stay elsewhere so I ended up by myself. I went back to the front desk and asked if they were going to refund us for the room difference. They said they couldn’t refund us, but they could move me to the correct room. Why didn’t they offer that right away!!?! I ended up having to pay the entirety of the room since my friend didn’t stay, plus they charged us an extra guest fee.

I’d like to thank the staff for being so professional. My mom came down for me to have back surgery and she enjoyed her stay and so did I the nights I stayed there after surgery. Very comfortable bed and clean rooms