คอมฟอร์ต อินน์ & สวีทส์ แฮมเบิร์ก - บัฟฟาโล เซาท์

Initially we were given room 111, and spent the first in that room. This despite the fact that management knew that the door lock was broken and the window didn’t shut all the way or lock. After complaining we were given a normal room for our second night. They are too cheap to fix the damaged room .

It was a nice stop for the night while traveling. The staff was really nice.

Property is older. Some things needed attention. Exit lights in halls lit, but taped together. Over head light blinking constantly. But the room was clean, however the TV didn't work. We were really just there to sleep after an event so it wasn't a big deal. All in all it was great for what we needed.

Overall the hotel and staff wasnt horrible, what was horrible was the fact that I couldn’t shower because there was no hot water. It got barely lukewarm, not anywhere close enough to shower

Very disappointing for $200 a night. Hotel is rundown and in poor shape.

Our stay was wonderful and the front desk staff was friendly and very helpful.

Pictures and any ratings over 0-2 are deceiving. There is a sign on the front desk that says people rated it an 8. something and there is NO WAY unless they were all ratings from family members! When I entered my room, the smoke detector was hanging from the ceiling with no batteries. Toilet seat was only halfway hinged and when I left my room, the door latch would not connect, so my room would not lock. I reported these things and they were fixed, however, at a very inconvenient time. After they fixed the door (which they had to remove the handle and take it all apart), my key cards had to be re-programmed EVERY TIME I LEFT THE ROOM. So it was not very convenient for me to have to go to the front desk every time I returned to the hotel. One of the reasons I picked this hotel was because the listing said there was a pool, which was closed indefinitely- I would not have known that unless I asked for pool hours. Hallways smell bad, only working ice machine was on 1st floor next to desk. Every time I had to get ice, the desk clerk would come over to watch how much I was taking (an amount comparable a quart-sized ziplock bag) yet they let renters from Red Roof Inn next door come in and fill up big containers. Hotel luggage carts were falling apart - I’m sure I’ll need a tetanus shot from using them.

I travel A LOT and this was the most overpriced and undervalued stay of my life. We paid over $300.....even though the max price listed on the door of the room was under $200......which still would have been overpriced. The room was even more tired than I was after a 13 hour drive. Upon arrival, the individual working at the desk was very friendly.....once she decided to look up from her phone. The individual at the desk when we checked out never looked up from her phone, never said a word to us, and looked to be bothered by our presence. The room was so strong with odor (either a cover-up spray or cologne from the previous guest) that 3 of the 4 of us that stayed wound up having an allergy attack. I have a doctor's appointment at 2 today to deal with a serious case of conjunctivitis that has now developed after my stay. I am thankful that we had a place to lay our head on the way home from our vacation but there is absolutely zero chance I would stay here again.

I thought it was really nice and quiet. The jacuzzi didn’t work, but meh, the quietness made up for it.

Got to the property and went to check in and the receptionist was rude, shower rod about falling off wall, and the pool was closed and was one of the reasons for stay

During check in the staff talked on her cell Phone to someone the entire time. We immediately went to find the pool and found out that the pool was closed. This was a deciding factor in booking this hotel. The room has a terrible smell.

The carpet was filthy in room 114. No one seemed to take care of this place. The tv was blaring in the empty dining area at 7am. Why? Turn the volume down! I booked this hotel for the pool but it was closed. I’m done with comfort inns. The breakfasts are inedible.

There was a nasty woman named Robin behind the desk, I paid for 3 separate rooms and drove 6 hours and in the morning I asked for a later checkout for all 3 rooms, (1 hour only) check out was 11, I asked for 12, well this Robin said “ABSOLUTELY NOT, WE DONT DO THAT HERE” didn’t even say, you can but there would be a fee. I’ve stayed in the best places and you can always get a late checkout. A dump like this should kiss your behind instead of being nasty. Also her cloths were very dirty, she should be changing oil, not being unfriendly and rude to guests. 8000 thumbs down 👎

Good for the money.

This place is a complete disaster for the price. First, no one knew what was going on! Room dirty, burns in sink, holes in curtains, not vacuumed. Yuk! Will never stay or recommend to anyone.

Nice bedding and mattress. Clean lobby & carpets. Pool not available.

Called ahead before booking a few months ago to make sure pool was working. Didn't work at all while we were there and couldn't get a DVD player to work (could not change inputs even though it was plugged in.) Front desk had no idea how to fix and forgot to even come by and check.

While the property boasted an 8.2 rating it was more like a 4. Ground floor room had broken window glass patched with tape. Bathtub had a patch in it. The nightstand was sticky in the front and had about an inch of dust in the back. Asked about pool and hot tub and the desk said they aren’t open. When asked for a discount the desk said we could not get one because we booked with an online booking. Breakfast was out of most things by 7:30. Looked good on the outside but looks are deceiving!

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My reservation was canceled without prior notification due to overbooking on a high demand weekend