คันทรีอินน์แอนด์สวีทส์ บายเรดิสัน โคลัมเบีย ที่ฮาร์บิสัน SC

This place needs a complete make over. The place stinks and the carpet is nasty. The breakfast is a joke. My first and last stay here.

The condition of the property was poor. The inside was run down with nasty carpet in the lobby and on the steps and hallways. The furniture in the room was nicked, scratched and looked very worn. Most of the plugs didn't work. The overhead light in the bathroom didn't work. I was very disappointed in the quality of this property. I have stayed with this brand before, but will probably not consider it in the future due to the condition of this property.

The ac is broken, the tv volume is capped really low. Electrical plug in hanging out of socket. Had a spider crawl onto my bed

Pool closed. Room in need of repair

Phone not working No bathtub plug No access to pool, business office, gym

It was ok.

Indoor pool not working...system down, couldn't check in for about 50 min...no discount or compensation...missing bathroom tile, hair dryer doesn't work...horrible experience!!!

Worse room ever The first room was very dirty it looked like someone had just been in there hanging out a cup was left that had been drank out of the covers was pulled back my teenager came in like darn who been chillin in our room. They moved us but the other two rooms was not any better but I wouldn’t ever stay there again. Wi-Fi didn’t work staff was nice and tried I guess but rooms just to dirty and nasty

Great customer service

If I can leave zeros stars I would. I came there around 1 or 2 am I paid $154.00 for a room. When I got there apparently I had booked the room for the following day. So the staff member said he would just put me in a room and when I wake up just come down and check in with the manager next day. I went to room 317 the room was filthy I opened the door. The covers were messed up as if someone had just got out the bed so I went down stairs and explain this to the employee so he gave me another room. 213 I walked up the stairs he was already in the room he had used his master key to get in without my permission. So I told him no I was not going to stay he told me to cancel through Experian. I called the hotel the next day he said his manager approve me to get my refund I asked to speak with a manager they gave me an email so I emailed her I never received a message back. I called the hotel again he answered the phone the same man from the night before and said why I keep asking questions if I already got the answer I wanted he hung up in my face and I called about 8 more times he hung up every time so I called off of another number they waited to answered and once he answered again I told him that I would be calling the police getting the police involve he proceeded to say what is the police going to do. Experian got in touched with them and now they’re saying they will not refund my room even though I never stayed in the hotel one night

Not bad at all. Nice pool and exercise room. Great coffee. Idk about the breakfast I never ate it. Many different restaurants and shopping centers in the area. Easy check it. Designated smoking areas. Well lighted at night time.Quiet

Guy at front desk was purposefully delaying our check in. Never ran my card but told me it was declined. I spoke to my bank he never ran it.

It was just ok. Front desk ppl were great. 5 star. The hotel itself needs an upgrade. It was old and worn out. We had a few minor issues in the room but nothing to really complain about. It was for 1 night, so we just had our stay and left. If this was a longer trio and we had to stay there longer, this would be a very different review.

The Hotel Was Terrible.The Staff Was Unprofessional.The Room Was Dirty!!! The Shower Was Broken.The Sink Was Broken!!!The TV Channel Selection Was From The Sixties!!! Never Will I Go Back There!!! Called To Speak With Management and Was Given An Email Address!!!

I paid about $60-70 more per night for this hotel compared to similar hotels in the area because of the indoor pool and hot tub. We get there to check-in and the pool area was closed. I think hotels should have to let customers know in advance if something like this happens. Very disappointed.

It was awful. I arrived 1030 pm Friday night. I was told the room that i booked with the 2 double beds and pullout couch were unavailable. I was then given a key to go and check a room on the second floor to see if it was clean. There was only one lady working. The key did not work. After she cleared the line, we both went back to the 2nd floor where she tried to use her master key. It didn't work either. We then went to room 415 and were able to enter the room with her master key. The room had been occupied but they left. The room had not been cleaned. The lady told me she would get me clean linen. I always carry cleaning supplies to hotels. My kids and I had to clean the room. It was late, and my daughter had a dance competition at 8am the next morning. I have never been so disappoimted. To top it off, im trying to reach someone as i type this review because my card has been charged twice for this room. Would not recommend. The 2 stars that i did rate was bevause the only person that was working tried her best to help me

This property was not what I imagined it to be based on the photographs provided on the website/booking app. The staff were good! Daniel was very helpful when checking me in. The young lady who was next to him helping other guests check in was dealing with a very disgruntled customer; however she seemed to be handling the situation well. I was really taken back when I opened the door to my room. There were carpet stains everywhere, even stains on the lamp shades. The front TV didn’t work and one of the windows (on the 4th floor mind you) WAS OPEN with a hole in the screen, which struck me as odd. I personally couldn’t sleep knowing all of this. So I ended my trip a little early and left about 7 hours before checkout. This place could use some major TLC and an overall makeover from floor to ceiling. Especially considering the amount of money they charge per night!! I will be requesting a refund.

I’m a travel agent. The property was dirty especially in the rooms. Bugs were dead in the tub and toilet. There was only 1 big towel, most of them were stained, and the pull out couch was dirty. Will NOT stay there again!

The hotel is a little outdated, and we were disappointed that the pool was closed for maintenance.

The rules were very spacious. They were clean, and it was a very comfortable stay for us