เดอะเมอร์เรลส์อินน์

DO NOT STAY AT THIS HOTEL. Upon entering and checking in the lady at the counter was not friendly or welcoming AT ALL. When we got off the elevator the carpet was filthy dirty. Not just a few stains it looked like it hadn’t been cleaned in 20 years. It was disgusting. Upon entering the room it smelled like mold. It actually made my stomach turn. When we turned the bed down to go to bed it was full of hair. I mean full like someone had just slept in it. I went down to let the lady at the counter know and all I got was her shaking her head like I was making it up. I asked for a different room and was moved to the first floor. The second room smelled a little better and seemed cleaner. When we got up in the morning we noticed a condom wrapper on the floor which was not ours. So that room was not as clean as we thought it was. We got our food at breakfast but couldn’t sit down because all the chairs in the breakfast area were so stained I couldn’t sit down. I again felt nauseous. The man putting the food out didn’t have gloves on, was wearing open toed sandals like he was going to the beach and was also dumping trash while going back and forth to where the food was. The lady at the counter didn’t apologize or try to make things right. She called me rude. I called to speak to the manager and by 1:00 he/she was not there. Sleeping in my car would have been cleaner and more comfortable. Save your money and don’t stay at this hotel.

The property is not very clean. It looks tired. The staff was friendly, though. Breakfast was mediocre at best. We’ve stayed here before and it has gone down hill.

elevator had an odor and i had no shower curtain

The floors were disgustingly dirty. The pool is under construction and this was not noted on the website. The elevator was filthy and slow. This this being a Radisson hotel we were totally shocked.

The carpets were horrible with stains! Not vacummed enough! Elevator was super slow and not too mention it needs 2 elevators! The carpet in our room was ok but needs to be cleaned also!!

This hotel was disgustingly dirty and run down. I can’t believe they would charge $200+ a night. Carpets were stained and walls need painting. Woman at the desk when we checked in was rude and couldn’t be bothered when I tried to ask a few questions.

Nice quiet away from all the tourists

I would not stay here again we had no pool for the night so nothing to do while we stayed woke up to fire alarms going off in the whole building

The hotel experience was horrible. Room wasn’t cleaned. Bed was uncomfortable. We were never told that the pool was closed at check in.

Everything's fine

Easy access to beach

The staff was plenty friendly but that place was filthy. They gave away my room right before I got there. The other room they offered did not have enough space for us to sleep (we tried to use it but it didn’t work out). There was a roach in the bathroom. The couches/seats were disgusting. The hallway carpets were filthy as well.

Staff was not welcoming

The pool was closed for our entire stay without notice. The room was dirty and no one was available to clean it. We had to get cleaning supplies and do it ourselves.

The rug in the hallway and elevator were filthy.

Affordable, room was clean, check in attendant was super nice, lobby was clean as well as the breakfast area. Rooms do need some maintenance attention.

Cracker Barrel next door. Parking lot is small. Hotel stay was good 👍

The rug in all of the hallways needs to be replaced desperately. I had a room on the third floor and there were definite water spots in all of the ceiling as well as mold in some corners and mold underneath the sink in the bathroom. The bathroom towel rack also had been rusted and there were definitely spots where they painted over rust and or water damage instead of fixing it. The staff was kind and doing their best. There were many families staying with upwards of six people in a room and that made getting breakfast extremely difficult as people were tying up the toaster for 15 to 20 minutes and taking all of the egg omelettes back to their room. I have photos of the condition of my room and hallway rugs. I will not be staying there again ever.

The property was very dirty in the hallways and room had a very bad smell in it could not get smell out even with air freshener. Front desk staff had no spray or anything to get smell out. The furnitures in the room old and worn out missing drawers. Great location but needs a lot of upgrades. Don’t plan to ever stay there again. Over priced for what we got. Very disappointed

Did not eat breakfast because we were so uncomfortable at the hotel. The bed was OK. There was only one elevator and it had no air conditioning. It was hot and stuff and dirty. The mirror on our bedroom wall had come down and was sitting up against the wall. There was a tooth flops stick on the ottoman. We should have left, but had no choice. Hotels.com charged me over $200 for this room. The Raddison app nor website worked. It took me to hotels in Iceland,