ยูโรสตาร์ส เซนต์ เกรกอรี ดูปองต์ เซอร์เคิล จอร์จทาวน์

My stay was very pleasant

The worst! Poor Service and Hidden Fees 1 out of 5 stars – and honestly would give 0 if it was an option. I stayed at this hotel with my daughter for two nights while she prepared for an internship at Georgetown. Unfortunately, this was the worst hotel experiences we've ever had. Power Outages and No Support The power went out on our first night, leaving us without air conditioning in 90-degree heat. We were told it was a city issue, and we understand that’s not the hotel's fault, the staff showed zero empathy or effort to help. The desk clerk simply said "it was hot for us too" with no apology or attempt to make the situation better. When I mentioned we booked through Expedia, he dismissed us, saying we'd need to handle everything through the third party. Noise Issues and Inadequate Response Our second night was ruined by an extremely loud party next door that lasted until 5:30 AM. Despite calling the front desk three times, nothing was done to address the situation. The desk clerk seemed annoyed that I called and claimed they "told them" to quiet down, but the party continued for over 2.5 hours with screaming and what sounded like multiple people in the room. Hidden "Amenity" Fees The most frustrating discovery was a $35/night "amenity fee" that is in addition to the room charges we already paid and I guess covers basic hotel services like air conditioning, hot water, and internet - things that should be included in any hotel room. This feels particularly predatory when b

Nice atmosphere. Great room and service

The wifi didn't work during the entire stay. No working AC in the fitness room.

Nice staff, good location, large well-appointed room. Power outage immediately before our stay meant that the hotel was warm from lack of AC when we checked in. But they had mimosa's and pastries in the lobby to make up for it! There was also a shortage of clean towels and linens due to power outage. Overall, I'd stay there again.

Lovely property and super friendly bar staff! The room was great, too. Unfortunately I booked the room with the intention of pushing a major project across the finish line in the quiet of my room, but there was no internet the entire time I was there and no electricity on the morning of departure (no fault of their own as the entire city block lost power).

The staff and service was shockingly terrible - they had a lot of attitude and wasn’t very helpful

Overall hotel is very nice with a great staff and atmosphere. However at check in was told the WiFi was out. Then early morning power is out! I’m thus humid weather and conditions it’s been a huge inconvenience to me and my family.

92 degrees and no AC

Elegant.

You can’t find a better location in Washington DC this hotel. It’s walkable to virtually everything. There are many great restaurants nearby and whether it’s for tourism or business, it’s an excellent choice.

Great stay! Many thanks to the staff for the Service and assistance!

Great location, good walking area, nice restaurant and lounge downstairs. Rooms are minimalistic and the room in the bathroom are missing that luxury touch that I was expecting. The air conditioner is old as heck but worked great.

Excellent stay. Great restaurant and bar. Staff was fabulous!

My room seemed to be only partially up-to-date. The air conditioner was extremely noisy and the bathroom was leaking from the room upstairs, the toilet ran constantly and the handle fell off of the shower. Otherwise, the room was in decent condition.Also, watch out for hidden amenity fees and the staff are not the friendliest.

Great room, area and staff.

The air conditioning unit needed to be covered with pillows so it wouldn’t blow on your face.

Overall, the hotel is quite nice from the lobby to the restaurant. The check in was quick. It’s in a great neighborhood. The main challenge is housekeeping. We stayed 2 nights and our room was not cleaned after the first night (we were gone from 9AM to 10PM). I told the front desk the next morning and he made a note to have our room cleaned. It was then cleaned, but we ended up with 1 bath towel and 1 hand towel for a double room. Housekeeping needs to be improved. You also pay an amenity fee, so the rooms should be refreshed with new water.

Great stay, loved the restaurant!

Nice room with plenty of space. Nice restaurant for brunch and dinners. Plenty of options near by for dining and shopping. The A/C unit made a racket when coming on or turning off waking us during the night. The elevator made a LOT of odd noises that was concerning while in the elevator. Employees said it has been like that for a while. Overall a great stay at a fair price.