แฮมป์ตันอินน์ ริชมอนด์

I do really enjoy staying at this hotel. It's clean, the staff is friendly, check in and out is convenient. The only reason I'm giving 4 stars instead of 5 is because the breakfast is, well, atrocious. The "eggs" are hard-boiled, served cold, and hard to open. The alternate egg option is a Southwest omelet that looks like plastic and tastes frozen. The fruit is sometimes questionable, and the one meat option is either a weird, rubbery sausage slice or Canadian bacon. They have make your own waffles, but neither if the two waffle options are for Original waffles. Very underwhelming and disappointing. The coffee is just no. It tastes like warm, dirty water. Fortunately there is a starbucks right next to the hotel, so that's a better option for coffee and breakfast. Otherwise, everything was great. I just really wish they would up their breakfast to something more normal, like scrambled eggs, bacon, maybe some real sausage, Original waffle batter, and for the love of all things holy, serve coffee that doesn't taste like a warmed-up rain puddle.

Nice room and friendly staff. Quite but still close to food, shopping and fun

Clean comfortable rooms.

Breakfast food was marginal . Hard boiled eggs had thin skin so it was hard to peal. The cooked eggs and sausage did not look good. The rest was good. The flush on the toilet room 315 was the hardest to flush that I experienced. Had to push on flush handle with force. Extreme !!! Great night rest Overall I rated it a 4 out of 5

Property was being painted on the outside and there was heavy equipment and noise all weekend. Some parking spaces unavailable due to the equipment. Otherwise, the inside was very clean and comfortable.

Expedia and hotel miscommunication and they did not have my reservation

Everything exceeded expectations—from the comfort of the accommodations to the spotless cleanliness. The breakfast was also delicious and well-prepared.

Room was pretty expensive for being average. Upon opening the door to the room we were over powered by the strong smell of mildew. My daughter stayed in a separate room and had the same experience. Very strong mildew smell.

The hotel itself was great.. hotels.com did not get confirmation from the hotel about date changes and the said the hotel was informed and all good. I got to the hotel and they did not in fact have the change and was a big inconvenience trying to get it cleared up with hotels.com. The hotel itself was a great help and was able to correct the error. Hotels.com let me down with booking and I’m not sure I’ll use them again.

Enjoyed our stay. Very friendly staff.

It seemed like the rooms were holding moisture. The beds were continuously damp. Once the air was off it wasn’t so bad. But other than that we had a great time and everything else was great.

The hotel and room were clean, but the air conditioner didn’t work in our room. Maintenance came and did a “temporary fix”, but it didn’t work. Temperatures were in the 90s outside, so lack of A/C was disappointing. They were fully booked, so switching rooms wasn’t an option.

Very good place. Just what you would expect.

Toilet in my room didn't work unless you lifted the lid and did manual flush. No big deal to me. Told front desk when i checked out. It looked to be missing a chain. Otherwise all was good.

Friendliest and most helpful staff. Breakfast options were impressive. Room was a little echoey but very sound proof.

great

Check in quick, friendly staff, breakfast had a good variety, great location

The breakfast was lacking in good tasting food.

Bed was okay, pillows were comfortable and room was clean. Staff wereextremelt friendly and offered free water after arriving at the hotel.

Lots of choices for food and even a little shopping.