Holiday Inn & Suites MCKINNEY - N ALLEN by IHG, an IHG Hotel

Blinds were broken, the toilet seat was wobbly, the sink was very slow to drain, paint chipped, elevator very rickety. When I asked questions I was treated like I was stupid.

Good

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The hotel has gone down since the first time I stayed 2 years ago. The A/C worked, but had to keep the temperature in the 60’s to keep the room decently cooled. The bathroom wasn’t super clean.

The room smelled moldy, likel the walls or carpet were wet, I was congested the entire time I was in my room, the sheets even felt damp and there was a stain on the bed sheets. Not pleased with the room/hotel

Friendly staff.Inexpensive bottled water.Easy to operate TV.

Registration tried to put us in a full room instead of a twin. She said there were no more king beds available. She said the mix up was caused because we did not book directly. Are y’all separated now? Yes he’s probably a quarter mile in front of me approaching tha

The rooms I stayed in needed a deep cleaning. The room could also use some updating and repairs. The common area was nice and the restaurant/bar was very spacious and welcoming.

Bed was comfortable and I slept like a log!! Room was great We came to this area for haircuts Breakfast Food was tasty Check in and out well done!!

Every thing was good.

Everything about the property was amazing. I felt right at home.

The location was ideal based on the family we were visiting. The staff was very friendly. The only complaint is that the floor we were on, and the room we stayed in smelled musty, like a damp towel left to long on the floor. It also didn't appear as of our room was vacuumed the entire stay (7 days). The linens and towels were changed. Overall, it was acceptable. I probably will stay there again because of the price.

The room was clean and comfortable but the AC was not working well.

Staff was wonderful

Great customer service!

Sleeping area was fine, bathroom was rough, light switch barely worked, light would flicker had to push it just right for it to work. TP holder couldn't hold the roll, kept falling off, toilet took 2 or more flushes just for paper. Toilet ran constantly. As usual fan didnt work. Key cards for room. Got a few cards twice and only 1 card ever worked. We had 2 rooms and asked front desk and was ignored.

I

Very disappointed for rye money i paid for one night. Room coffee maker didnt work. They ran out of coffee in dining area before check out.

Pretty decent overall. I’ve stayed in worse that’s for sure

Traffic noise on highway 75. So loud when trying to go to sleep.