ฮอลิเดย์อินน์เอ็กซ์เพรส ฮัทชินสัน - เครือโรงแรมไอเอชจี

We were staying 3 days - on day 2 while getting ready we had a maintenance man walk into our room with a key and walk in on us and gave NO REASON just said maintenance and left. We called the front desk and she had no idea why he would have came by but did admit it was the maintenance guy. We asked for a manger to call us and were told he was away for the weekend and would call us Monday and it’s been 4 days since Monday and the manager never called.

Overall good experience

Breakfast was good!

Overcharged - tv didn’t work - dirty - fridge didn’t work

Overprice location for a Holiday inn. I guess is because all the work is taking place in the area.

The staff was friendly. The breakfast variety was excellent and the room was clean. I really don't have any negative comments other than they had to switch our room from or original booking.

Nice hotel! Clean and quiet

Good stay. Friendly employees. Good breakfast. Small hot tub but was just what we wanted to relax after a busy day. My only complaint is just petty. There was only one elevator and it was a bit on the slow side. But this is coming from a person with little patience so not really a big deal.

Well run, the person at the front desk was very well organized

Hotel room was a mess, it needs better maintenance and cleaning. Not up to Holiday Inn standards.

The entire experience, maybe even the entire town is mediocre at best.

The mattress just had a really low spot on one side, more like a hole that really sunk, so gave the 4 star rating. It was bad enough that the mattress should be replaced

The property was very clean and we had a lot of room. Very nice

Yo

Great staff, very enjoyable stay

The property was somewhat clean. The kitchen staff though was not very friendly. It was about 30 minutes before end of breakfast time and they said they had ran out of batter for pancakes and that they couldn't make more egg because it took too long to warm up the machine. Later, more people came down for breakfast and for them, the lady did make more breakfast.

I didn’t care for all the toiletries locked down. I didn’t appreciate extra tax! Hot tub jets had no way to turn them on. Breakfast was 30 min late being served.

I liked that it was on end of the block

Comfortable beds and clean overall.

The room was nice, but upon arrival I was told there was a $25.00 hold charge for any damage to the room. I think you should be told that before booking the hotel. Now there was already some damaged done to that room before we got in it, will they know that was not our doing. Also as we got back from the wedding trying to relax and watch some TV it shut itself off about every hour and a half to which we would have to manually restart. We would have like to use the hot tub, but it is impossible for two 68 year old ladies to even think about using that one.