ฮอลิเดย์อินน์ ทาโคมา มอลล์ - เครือโรงแรมไอเอชจี

It was amazing! The staff was very friendly and helpful. The room, including the bathroom, looked and smelled clean. The hotel is situated near dining, casinos, convenience stores, groceries and other shopping interests. It was quiet for the most part, which I really appreciate. Thank you!

Y

Staff was very helpful and kind, and the room was clean and comfortable.

The staff were exceptionally welcoming and friendly.

Very noisy, no garage for vehicles

None

I felt very welcomed from the moment I arrived. The staff were all accommodating, courteous, and friendly. The room was spacious and immaculate. I will stay here whenever I'm in the area.

So noisy. Sounds like really loud cars and motorcycles were racing around the hotel all night. Bedding was wet! Why? Gross. Noisy painting very late at night. Horrible. Couldn’t even stay the second night. Chose to leave and drive home.

Clean, friendly front counter staff, safe, convenient

The hot tub was colder than the pool. Rooms are clean and staff is friendly.

Staff are very friendly and helpful

Staff were exceptional , very friendly, and helpful.

AC and heating did not function. They sent maintenance and he couldn’t fix it.

Nice big room very clean

Room and facility was very clean. Only thing I didn’t like was the walls were very thin so one can easily hear noise in the hall and neighboring rooms. It was annoying that there was kids playing in the hall for over an hour both of our mornings there, including playing with our room door handle.

Nice place fir one or two days. Clean and a nice restaurant.

I stay at Hilton properties often, so I have a high standard for service and BB at the Holiday Inn absolutely exceeded my expectations. From the moment I arrived, she was professional, warm, and attentive. She made me feel genuinely welcomed and went above and beyond to make sure my stay was just as smooth and comfortable as my Hilton experiences. Employees like BB make all the difference. Holiday Inn is lucky to have her, and I’ll definitely be returning because of the outstanding service she provided!

Hot tub isn’t working, although the pool is inside it is absolutely freezing. The room was great other the n the shower water was very inconsistent, would go from hot to cold.

The property was clean and safe. Enjoyed the pools for the kids.

Wish we enjoyed it. After a long day of traveling and wanting to relax in the hot tub, the hot tub was „out of service”. Breakfast is a charge separate. TV was broken in our room. Felt like we paid for „amenities” and didnt actually get any. Wont be coming again