โรงแรม Ylem

Friendly staff the rooms are clean and comfortable with great decor

Apparently, this property is in the middle of an acquisition by one of the larger hotel chains, and the needs in the building are being ignored. My room was a good example of how bad it is. There was no chair anywhere in the room. There was no desk. I had to ask for some basic things, like a wash cloth and a hand towel. There were other things missing, but I will not go on. I will not be staying there again - unless it gets a good renovation. One very positive thing is that all the staff were great.

This place is amazing!! Everyone makes you feel like you’re at home!! We will be back when we have more appointments! The staff is great as well! The ladies make you feel comfortable at all times. If your water doesn’t get hot flip it on the cold!!

What is advertised isnt what you get at this hotel.

Very convenient to the medical center and they provide Uber transport to and from! Love the retro decor and the friendly staff.

This was an excellent hotel, Except for the fact that we got bedbug bites. This can happen anywhere. But I called several days after our stay and never heard back from the manager, as I was promised.

Very clean ! Loved the beds and pillows !

No towels nor soap in the bathroom. No regular coffee in the room-just de-caf.

I had a wonderful stay and will be using this location again.

The staff is so friendly

The property and vibe in general is nice and I would like to stay again. Breakfast options were limited but still had a decent variety of hot options and I liked that they stayed open til 10am on the weekends. The 12pm check out time was nice too. The only thing I didn't like was that there were no towels in the room upon check in, housekeeping didn't come by (we booked 2 rooms for 2 nights), and while there is a bar they do close early. I tried to go 40 minutes before they were supposed to close but when I got there the bartender was sitting down at the bar saying it was already closed and he had already turned it the mixed drink book. When I questioned about the closing time all he said was he already turned in the book and that the best he could do was grab me a beer but it'd have to be cash only

The reason we chose this hotel was for their shuttle up to 3 miles around the area. When we checked in they asked us to put a card on file (understandably but was not aware of the 50$ charge to go with it) when asked about the shuttle so we could sign up for it we were told uber is only available for those using medical centers. No where on the third party site or even their actual site said that. The room was bland, the furniture is in disarray not sure if that is on purpose for the esthetic. Like the bed didn’t match the nightstands and neither matched the table, the random metal chair that you see at a banquet hall. No art on the walls like they have in the lobby. You can hear people in the hallway and some metal noise that almost sounds like someone trying to open our door. The AC sounded like it was

This property ids definately not a 3.5 star...2 would be pushing it. Broken run down furniture in room. Dirty walls. Stains on the bed. And even found a bullet slug in the parking lot. Won't be staying there again...no way...no how..

I've stayed here several times and always enjoy the atmosphere and the breakfast buffet. There are a number of wonderful sights and restaurants nearby and they are especially accomodating to patients and visitors of the Houston Medical Center. I give the Hotel Ylem a big thumbs up.

The staff was great

Disappointed. Expedia rated this place EXCELLENT, but it was not. Lobby is beautiful but the room we stayed in smelled like mildew. Our room was dingy, furniture is up-cycled according to their website but was stained and dingy. Beds were comfy except after pulling sheets back I discovered stains on our sheets. Our headboard was not secured to the wall and was upside down and fell on us. Dirty spots on the wall paper in the bathroom, water on the floor and on laboratory. The staff who worked during our stay were very kind. I did report the head board and they offered to change out room but by then our children were asleep and we just figured it out for the night.

The property is on a very busy street, however, the rooms are quiet, the beds are comfortable. They do include complimentary breakfast, a basic continental breakfast, but very good and filling.

Shower does not get warm. Had to take cold showers. The room had a slight smell to it.

Todo bien

Close to event we were attending, great price, T the bartender was amazing, very personable and was attentive every night we were at the bar, even though he was extremely busy each night, he never lost his cool 😎. Thanks T for making our weekend special!