Motto by Hilton New York City Chelsea

Room was small, but everything else was good.

The hotel is conveniently located. The room was clean, but underwhelming- the low end furnishings, no amenities- just a fridge. Sink is in the bedroom. Staff was polite and I felt safe. No noise issues. What irked me, and I stayed for a week, that every day I got a shelf talker with QR code in my face (that sink counter in the bedroom) that suggests tipping the room cleaner. I felt pressured and honestly, it is hotel’s fault if they feel that they are feel entitled to ask guests for money if they are underpaid. Am I suppose to ask to be tipped for staying at the hotel? I am really conflicted by this practice. All in all, my stay was fine and safe.

all great

Great vibe and wonderful staff--convenient to so much in NYC!

Everything was great about this property! The staff we excellent and the room and hotel was very clean.

Fabulous hotel. Great restaurant!

We were put in the wrong room type to begin with and had to fight for a change like it was our fault that they oversold the hotel. Needed items multiple times that weren’t available. Didn’t seem like hotel could handle the place being full and busy.

My stay at Motto Chelsea was perfect for my 1st US Open experience. It’s centrally located to all the great shopping districts and near the train to get to the Open. I highly recommend staying here for your next trip to NYC

Surprisingly nice hotel and stay.

Great location. Excellent rooms

I love the warm and welcoming staff, from front desk to bartenders to housekeeping. Great food at the restaurant / Lulla’s(?) breakfast & lunch. My 2nd visit here❤️

The staff was incredible, kind, calm, patient. What a fantastic hotel and staff. my children appreciated your kindness too. Special shout out to Jaime at the front desk! What a great human being:)

2段ベット２つの４人部屋を利用しました。

The service at this location is top notch and the rooms are comfortable and well appointed. The hotel is central to everything we wanted to do and see while in Manhattan. The friendly and hospitable staff like Alejandro made us feel right at home in the Big Apple. Would definitely stay here again.

Fantastic location, amazing views (we were on the 31st floor) highly recommend and we would definitely return.

The property does not provide microwave facilities No in room coffee/ Tea available Apart from the above , The property is maintained properly and staff services is above satisfaction !!

Just a great hotel.

Front desk person was rude on check in but rest of stay was great.

Super cute, clean, modern hotel close to everything we wanted to see on our girls trip to New York. Would definitely stay here again.

Very clean, friendly staff. Love that they reached out to me to ask if i needed things. It was very accessible if I needed something.