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Awesome stay for my birthday. Great location, close to everything and the service was great.

Building is dated, in need of a renovation, rooms had a mould smell had to change. Fire detection had a flashing light that had to be covered. Overall not worth the money at all there are better places to stay

The room is clean and nice. The air conditioner did not work. The entire four nights were there. The ceiling was leaking above the entrance door turned out to be the air conditioner the service crew came to fix it and it still didn’t work to the front desk about it. They said they’d have a manager called me. I did not receive a call.

It’s interesting how the share a lobby with Eden ROC! Busy hotel with good vibe

Great!

We had a very nice stay.

Nice dinner at Nobu and cocktails at the Ocean Social beach side bar and cafe. Nice area around the hotel. Welcomed by friendly staff. Wrist band room key.

Great place

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The manager at the front desk as amazing and super accommodating!

Third time staying at Nobu, never disappoints.

Great, amazing!

We loved everything about our stay here!

The property was very organized. Room size was great and food service was excellent.

Will start by saying the staff at the hotel were wonderful - front desk crew was so friendly and helpful, maintenance was amazing, etc. The suite we stayed in was a good size. But there were things that were just not acceptable for the cost of the stay. First, it was the most uncomfortable hotel bed we’ve ever slept in. The mattress was thin and lumpy - it was so bad it made it difficult to get any sleep. The heating/cooling in the room was also defective - it was FREEZING (62-64 degrees), and the only way we could get it to warm up even slightly was by shutting the whole system down for 4-6 hours. Additionally, the elevators were outdated and didn’t appear to have any safety features - we saw another hotel guest to hold the door for his wife and it nearly took off his foot (not responsive at all to movement). Another thing which may seem small - for $1,000 a night, the bathrooms should have nicer toilet paper than the average gas station bathroom. The toiletries provided were also sparse. Additionally, we visited the spa on our last day - the front desk was once again wonderful, but the women’s locker room was so run down and dysfunctional. All the lockers were broken, there was no service (had to knock on the supply closet 6 times over 30 minutes to basically beg for a robe), and the sauna door was stuck and trapped two women inside for a long period of time. Overall, the staff of the hotel (not the spa) made up for a lot of the negatives, but we feel we overpaid.

We had a great stay at the Nobu hotel. Super clean and nice.

N/a

the spa is fantastic

It’s a beautiful hotel, in beautiful condition, with great rooms, decks and pools. It is badly understaffed however. We spent a miserable hour on line in the sun waiting on an interminable line for towels and beach chairs, only to learn, as we got to the front of the line, that they had run out of chairs. Do not order a drink from a waiter at the beach - it will take at least 30 minutes to receive. The problem isn’t just at the beach. Try calling guest services, or the concierge - no one ever picks up the phone. Even the front desk is hit or miss when you call it. The staff who are there are well-trained and very courteous. But the lack of staff and service will make me think twice about coming back. The hotel is physically great, but too much about staying there becomes a hassle.

The staff and location were excellent. The walls were a bit thin, however, and the tv was very basic and couldn’t connect to Netflix. Need to upgrade to smart tv