Renaissance New York Harlem Hotel

Loved the nostalgic touches everywhere. Bathroom design was terrible but that didn’t take away from employees who were pleasant. Can’t say anyone was not friendly and helpful but I need to call out Terri M as she went above and beyond. Will definitely return because of that

Staff was great. Hotel was clean and comfortable

We really felt lucky to spend the night at this hotel. The lobby bar and restaurant have an awesome vibe and the brunch was really incredible. The staff are on top of everything and the surrounding neighborhood and proximity to Central and Morningside parks made it even better.

City view. Very good.

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It was great returning to a refreshed room. It was very convenient and pleasant.

The bar/ restaurant area was beautiful, the food was good, and the service excellent!

Everyone was so kind. The staff were amazing, the locals, parking was free and convenient. Plenty of gems around and I also felt safe there traveling as a woman.

Food at the restaurant was absolutely delicious.

I complained about the stained floors. The manager told me "we do not provide floors. We provide good bedding, hot showers. We organize events" I told her that the room I was given did not match what they advertised. I would have never booked a room with stains all over the floor. Luckily, I made two separate reservations by mistake. The following day, I checked out. I was asked if I wanted to stay in the same room I said "no". I told the staff about the situation that occurred the day before. They were very understanding and gave me a great room. I do understand that the manager has no control over the flooring. However, she could have been more polite and understanding. Instead, she decided to lecture me and be rude as if I was an ignorant person. I paid to have a nice room without stained flooring that makes you want to rush out of the room as soon as you walked in.

Muy bueno realmente magnifivo

Great hotel adjacent to the legendary Apollo Theater. Buses and train station nearby.

Quarto com umidade no piso, funcionários rudes, região do hotel bem feia, não recomendo

Next door to the iconic Apollo Theatre. Walking distance to two subway stations and Columbia. No doorman service and limited taxi service (without calming). Lobby is on 5th floor. The hotel is newly refreshed and iconic/historic feeling. Neighborhood is mixed - some parts felt dirty and at times a bit unsafe.

Dirty, dangerous, and a surly manager. Stay somewhere else, unless you like the smell of urine in the lobby, brown stains on your towels, and playing "I wonder who's body hair this is?" in your bed.

From the very start, the customer service was on point. Check in was simple and the front desk receptionist was extremely welcoming and knowledgeable. Apart from the breakfast crew who seemed to get overwhelmed easily and ignored me for 10-15 minutes even though only two other people were at the bar, everyone was wonderful! The food and drinks were delightful. The rooms are adorable and they do a great job with the space they have. We would certainly stay here again!

We stayed 3 nights and reported on day 1 that the AC was not working and that there was no bottled water in the room. After 24 hrs, someone came to investigate but could not fix the AC. He said he needed a tool but did not have it. It was never fixed. To add insult to injury, we were billed for the missing water bottle. The staff at the reception was uncomfortable when we reported our issues. They never followed up on our complaints and never resolved them. The staff at the restaurant was rude and took 45 minutes to take our order, deliver and bill us for 2 cappuccinos.

We loved our stay and will definitely keep this hotel in mind again when we visit!

The Renaissance reflects the glamour, spirit and energy of the Harlem Renaissance! Just two doors down from the famous Apollo Theater, The Renaissance offers great service, modern comfortable accommodation, and delicious food in the restaurant. I look forward to coming back.

Harlem is a vibe! I lived in Harlem several years ago, so I was excited to see a new hotel right on 125th St. The building is beautifully designed and appointed. Staff amazing. The design honors artists of the Harlem Renaissance through artwork, music and interior choices. The poetry of Langston Hughes was etched on my mirror and stenciled on my ceiling. Additionally, guests received vouchers, to be used toward food or the bar. I stayed 2 nights and received 2 vouchers. I could see the Hudson river and Jersey from my 24th fl windows...and fireworks! I plan to book for Christmas.