โรดเวย์ อินน์ ชาร์ลอตต์ เซาท์

Wasn’t able to use card for deposit didn’t know about cash deposit before booking

Everything was above and beyond, smooth check in and great staff to help with any concerns.

It was pleasant but key kept acting up had to go to front desk everyday

The reception area smelled like pot. The attendant wanted me to give a cash deposit. The room was run down and repairs and upgrades were done poorly, but it was clean.

The hotel was quiet and peaceful. The lights in the room were way too bright. More like outdoor lights. The mattress was not of good quality and was not very comfortable

Nasty service nasty room

Staff is awesome

I booked two nights to handle business. I left for the day. When I returned I found out that I was checked out and my belongings were removed from the room. I was told that I never checked in and no one was ever in the room.

I wouldn’t recommend staying at this hotel

The made me wait two hours before I was allowed to stay then told me that my check it time was ten.Staff was threatening,prejudice

The room was dirty. The receptionist or boss was rude. The pictures are very misleading also.

Rude, nasty employees when asked questions told don't know or just ignore you

When we checked in, we were told there was no rooms for us. The receptionist said I had to call Expedia solve this problem by myself. The lobby was dirty and couch had stain on it. Smell was bad also. If I knew I wouldn’t book this hotel. And it’s awful we paid the room and credit was charged but there was no room and we got stuck there for two hours , couldn’t get help from Expedia service. The receptionist just ignored us.

Food left in microwave for I don’t how long. Rust everywhere, leaking toliets

The attendant at the desk told us he cancelled all Expedia reservations because they were already full. Expecting my money back

Cockroachs were swimming in toilett bowl filthy disgusting sickening 100 times worst thsn terrible shoul be condemed and the owner of the hotel should be sued by budget inn thst by the way that hotel reflects ownership and representation of the worst hospitality establishment you can find obviously budget management hss n ot been there What is,even worse is that this owner also kwns a pharmacy so imagine how prescriptions are processed a letrine is cleaner than that infested so called hotel

Would never go there again

I actually didn't stay in the room because upon arrival, the night clerk couldn't find my reservation. Honestly, he really appeared out of it/altered, but he made no attempt to look up the reservation I made through hotels.com and offered no suggestions. It's probably a blessing in disguise though because the hotel was not in a great neighborhood, and the condition of the front office (not very clean, the office chairs (behind the bank teller style window) were torn and old, the desk was a mess, and there were typos and misspellings on the signage taped to the window) led me to believe the room would have not been clean or comfortable, nor would it have been necessarily safe. The cab driver who took me there was so hesitant about the area he personally escorted me inside. I'm absolutely shocked this even has two stars and I think hotels.com should remove them from their listings...at the very least a representative from hotels.com should visit the site.

Hotel did not allow me to use the Hotel.com reservation, so at 2 AM I had to pay again to use the room. Hotel pool filled with dirt and weeds. TV in the room has no cable feed ... just snow on the screen. Wake up call was late. I can go on forever. Hotel reminds me of a flop house in a third world country. Less than a minus five rating.

Not for business travelers or females.