Sonesta ES Suites Dallas Medical Market Center

I stayed at this location hoping for something basic but clean, considering my limited budget as a teacher. I understand staying in a lower-cost area often comes with trade-offs, including nearby homelessness and older buildings—but cleanliness should never be one of them. Unfortunately, this property missed the mark. Linens were torn and stained, furniture was visibly soiled, and many surfaces that could’ve been easily wiped down simply weren’t. The sofa bed mattress was falling apart with exposed staples—completely unsafe. The refrigerator was leaking and hadn’t been cleaned, and the basic kitchenware was in poor shape: scratched, stained, or missing altogether. I’m okay with a property that’s run down. But dirty? That’s where I draw the line. To their credit, the property issued me a full refund. But honestly, Sonesta should not operate this location under their name unless it’s properly maintained and equipped. The staff did try to make it right, but I just couldn’t stay past the first night.

Nice stay. Good conditions. Clean room.

Nice for family stay

It was a great experience. Front frsk was nicr, house keeper were amazing to my husband. Breakfast was good. Good experience

The hotel is old, dirty and seems to have low rent long-term tenants. My sons and my room had filthy carpet and old old furnishings. My daughter’s room smelled sooo badly of marijuana that as soon as she opened the door it was over powering. Also, our elevator was broken and we were on the top floor. Hotels.com did negotiate a refund for us and we switched hotels.

Staff were friendly. We were not able to check in until 5pm because our room was not ready. Found a cockroach in our room.

Great location.

My stay was fine. I arrived around midnight and had to park way in the back. I was alone (female), so i was a bit unnerved until I got unloaded and up to my room. They have apartment style buildings with walkways in between, so there are lots of dark spaces from car to room. I wish I had asked the security guy to follow me in his car until I found my room. The room was very clean and nice.

Very musty smelling in room,old. Bed was comfortable

Lovely staff and full suite. Breakfast was delicious. The pool and basketball court was especially great. Fresh coffee and smiles everyday

Room suites are nice, bring your own kitchen utensils.

It was an ok visit for the 2nd time the first time was better. The room had a smoke odor, there were no utensils. The air conditioning is preset so you really can’t adjust it to your preferences. It’s time for a refresh. They also charge 10.00 a day plus tax for parking.

Nice hotel

Dirty carpet in the hallway outside of elevator, trash on table.outside of elevator, watched staff put trash on table.and walked offstill on th we table.the mext day.

This is false advertisement at its finest. First off the area is horrible and seems very unsafe. We did not feel comfortable at all with three young children. It is not a hotel or a motel or even an extended stay facility. It is a converted apartment complex from what all I can tell. Possibly some sort of easy housing because several people definitely live there as a permanent residence. You’re hit with fees that you’re not told about until after you book including a nightly parking fees even though the hotel has its own parking lot and a deposit that if you’re not ready for you may not have. After checking in we walk up to our “apartment“ and there’s a homeless man sleeping in the entryway in front of the door. The “apartments“ are in desperate need of upgrades, there were a little bugs everywhere, stains on the furniture, about the only good thing I can say is that the kids liked the breakfast. The pool was dirty, the advertised grill was disgusting and barely worked. I’ll stick to known confirmed chains like Hilton or Marriott or even the Comfort Inn from this point on, this place was worthless.

Was great!

The room had multiple issues (broken door , black mold on vents in bathroom and non functional appliances ) and the alternative option was even worse and had some strange smell in the room . this hotel is definitely on our "DO NOT STAY" list and will be posted on my socials

Great value, everything we needed and more!

All the outlets in the main bedroom were loose. The sliding doors (bedroom & closet) were so hard so close. Noise from the interstate nearby is impossible to miss. Outdoor area smelt like weed. Woke up to a small roach in the bathroom.

Im so bad with names but the staff is so friendly and accommodating I wasn’t to crazy about booking here but once I saw the staff being so friendly and helpful and the room was clean I will definitely stay again here thank you to front desk & the lady who handles breakfast you girls are rockstars