SpringHill Suites by Marriott Pasadena Arcadia

Good stay

Loved the stay awesome service

Overall experience was great, the only two things i did noticed was the Jacuzzi was out of service and pool flooring was a little ruff on the feet. Other then that the hotel staff was great and the hotel was well kept.

Stayed here for 3 nights, the rooms were great they had mini fridge and a microwave in room. The breakfast was just the basic hotel breakfast but they kept everything stocked up. No parking fee was great. Overall the stay here was great. No complaints.

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I enjoyed my stay very much. The breakfast was wonderful with fresh cooked eggs, pastries, and fresh fruit. The coffee was fresh and delicious. The staff was warm and accommodating. If I needed to improve one point it would be improving the water pressure in the shower. It wasn’t a big deal but fix that and my stay would have been perfect!!

Area it’s nice and clean and the workers are very polite and warm

We had a really awful time staying at this hotel. I paid $253 for this hotel via Expedia for a night. I was double-billed $260 at the front desk when I checked in. Upon asking two receptionists, both confirmed they were new hires. I was told to see the manager at checkout after they contacted their manager. I was unhappy due to the fraudulent charge on my card. While checking out, I saw “Tiffany Ainsworth”the manager. She said she voided my Expedia booking, and I should receive a refund within five business days. Expedia charged me $253 for this hotel, but the hotel double-charged me for $260, leaving me disappointed. Additionally, the manager was not friendly and untruthfully said she had given me points. Upon checking my account after leaving, I discovered I had zero reward points. The manager lacked honesty and friendliness. Also, because neither TV in the room was functional, we missed out on watching TV. We couldn’t sleep well because of the noise from the next room.

Property located in safe and quiet area, and it’s clean

This property was close to my work and the staff was friendly and helpful!

This wonderful hotel is walking distance from a variety of restaurants and stores. Plus, it is a short drive to The Arboretum, Santa Anita Park, Huntington Library and Arcadia Mall. Very Clean and quiet and the staff is top notch. Very helpful and personable.

I believe Tiffany is the location manager, and she was incredible. She helped us get settled with our baby, and gave us an easy early check in & late check out.

Customer service is 2nd to none. Keeps us coming back. Great location, comfy and spacious rooms. Good brekky too. Only neg is pool and jacuzzi need repair. Clise to everything

Every body was so friendly. Food was delicious. Although we didn’t need it, they let check in at 9:30am.

Spring Hills suites by Marriott was wonderful. We stayed 3 days. The front desk was extremely friendly and helpful. The room was very clean with a comfortable bed. Great breakfast. Highly recommended.

The service was great, and the staff was friendly, courteous, and helpful. I enjoyed my stay very much. A professional operation to be sure.

Our room was clean, comfortable and quiet. Coffee and breakfast in the lobby was very good. The staff was friendly and helpful if we had a question but we didn’t have many because everything was taken care of!

The room size was great but the couch was pretty dirty. Beds were good comfy. choice of pillow firmness was great overall Great Stay for the Price and great location close to fwy and Restaurants. Staff was super friendly. Definitely Will Stay Again 😁

Room was big, tv, refrigerator, micro, coffee maker. Breakfast included, not bad. Coffee in lobby. Easy onsite parking. Walk to restaurants. Hotel has a small pool and jacuzzi.

Front desk workers are friendly. Great experience