Staybridge Suites PIGEON FORGE - SMOKY MTNS by IHG, an IHG Hotel

The management was very nice, however, the housekeeping was lacking. When we checked in, there were drink rings on several tables, light trash in the kitchen trash can, a dried dirty washcloth behind the bathroom door, and someone's ear bud by the bed. I asked the front desk if the room was truly ready, and they gave us a slight discount and apologized. The bathroom door was way too big for the size of the bathroom. Everything else was good, and we got fresh towels each day. The kitchenette was nice. The TV was so confusing that you dont need to plan to watch any TV. I guess it was ok. I won't stay here again.

Excellent place to stay perfect location. Amazing staff and even better if you have kids

Nice, clean, comfortable hotel.

Great place

Had an amazing one night stay here! The hotel was clean and modern and offered a beautiful view. The rooms were very nice and the beds were very comfy. I'll definitely stay here again the next time I'm in town!

Great time, suites were perfect. Staff was amazing and very knowledgeable about the area and attractions. Made my first trip to Pigeon Forge the best

Cleanliness, friendly, close to everything I needs to see.

Clean room, comfortable bed and pillows, friendly & helpful staff

Nice location in the center of Pidgeon Forge. Convenient to attractions and restaurants. Rooms were clean and stocked with all essentials. The breakfast buffet was not great. Very limited choices and fresh items like fruit and pastries would consistently run out. There is a dog walk area however the grass was very overgrown and not mowed during our stay. Overall, it was a good hotel but I would consider other options for future trips.

Liked the balcony in our room, and free continental breakfast on the top floor. Lovely to enjoy the mountains abd catch the news.

Very nice stay at clean and comfortable Holiday Inn. We usually stay at Hilton and Marriott properties but will definitely be looking at thes IHG properties in the future as well. Very modern and clean, nice stay!

Can't say enough about this property. The entire staff are great and Precious will def make sure any needs are met! We will be back!

everything was great. my husband walks with a cane and has a hard time getting around so it would have been nice if we had been offered help with luggage coming in and leaving. The whole area says it is handicapped friendly but we found that it is only partially friendly so we did not get to do a lot. however, the view of the mountains from our room was worth it.

Very good hotel

Good location. Road can a noisy at times.

Was greeted each time as we entered the doors into a big beautiful social Space with large tv & fireplace. Always had fresh coffee and some type of yummy fresh flavored water to get at anytime in lobby. Staff was so amazing, pool area was great ( loved the frog water tree for kids (or adults) plus the fire piece to warm up by if needed in the pool area. The Hot breakfast food bar along with many other options also available was all Amazing. Great view could eat inside or out on a Beautiful deck area with another fire piece. Everything was TOP NOTCH.. We give this place a 10🌟 plus on Everything. Quite and easy to get to all the places. We will definitely be staying here again & telling all of our friends about this place as well … Well Done Staybridge Hotel & Suites. Greg & Jill ~ Easter Weekend 2025

Beautiful clean hotel!

Very friendly staff. Clean and comfortable room. Very pet friendly which was great! Convenient to food, shopping, shows and attractions! Overall was one of the best experiences we’ve had at a hotel!

New property. Quite a walk to the main strip.

Loved everything about this hotel! Will stay again!