Tru โดย Hilton ทางทิศตะวันตกของ North Richland Hills DFW

It was the perfect location for me. I am making reservations to stay at this location in October for my daughters wedding!

My A/C went out. I made the reservation late, they did the best at finding me a room. I am handicapped, luckily they found a room for handicapped. Room was clean, and breakfast buffet was wonderful.

The staff was fantastic, from the cleaning staff to the women that maintained the breakfast area. I sat in the breakfast area on a Saturday morning for about 2 hours working on my laptop. The woman was quick-and responsive! As food was running low she was quickly replacing and cleaning! Kids made a mess and she just got in and cleaned up all while reassuring what looked like overwhelmed parents that it was okay. She alone made up for my only complaint. My complaint being that we checked in to a very hot room! It was 87 degrees in the room. I called down to the lobby as the ac was not on and I couldn’t get it to turn on. They quickly came out and took care of it. As the receptionist walked in the room she stated “it’s really hot in here”. She got the air on and said give it an hour or so to cool off. Excuse me but we are in Texas in The middle of summer!!! You could have at least turned on the air an hour or so before check in! We were in a hot swamp for a little over an hour. Other than that we had a great stay!!