โรงแรมแอร์พอร์ต ฮานอย สะดวกและเป็นมิตร

เป็นโรงแรมเล็กๆแต่น่ารักและอบอุ่นมากกกกกกกกค่ะ เจ้าของโรงแรมดูแลลูกค้าเองทุกอย่างตั้งแต่บริการขับรถรับส่งที่สนามบิน ยกกระเป๋า และเสิร์ฟอาหารเช้า ใส่ใจลูกค้าสุดๆ เรากินซอสมะเขือเทศเขาจนใกล้หมด เขาคงเห็นเราพยายามเขย่าขวด เลยเอาขวดใหม่มาให้โดยที่เรายังไม่ได้ร้องขอเลย ประทับใจมากจริงๆค่ะ โรงแรมอยู่ใกล้สนามบินมากๆเหมาะกับคนที่มารอเปลี่ยนเครื่อง หรือบินเช้า ข้างๆโรงแรมมีร้านเฝอหลายร้านค่ะ อร่อยใช้ได้ ห้องนอนกว้าง เตียงนอนใหญ่มากกกกก นอนหลับสบายทั้งคืนค่ะ คราวหน้าจะกลับมาพักอีกแน่นอน แนะนำจริงๆค่ะ (มีอาหารเช้าให้ทานด้วยนะคะ อร่อยมาก แนะนำเฝอ กับ ไข่ออมเล็ตค่ะ)

The online pictures for this hotel are a bit deceptive, as they create an impression of a fancier hotel. The hotel is very basic, and neighborhood is not very nice. The only benefit is that it’s close to the airport. The airport shuttle that’s included is only for rides from the hotel. The room has AC, but it seems slightly too small in capacity for the room size, so we had to use the fan in addition to the AC. The staff is friendly.

フライト遅延になって予約後すぐ行きましたが、対応してくれて助かりました。空港までの片道を送ってくれたので助かりました。フロントの方も英語が話せてわかりやすかったです。道路沿いですが、防音が素晴らしくよく眠れました。

空港から近いので深夜のフライトに便利。 あまり夜遅いと空港シャトルサービスは使えないみたいなので、Grabで行く方が良いかもしれません。 朝食は数種類から選択するタイプ。 フォーを選択しました。美味しかったです。 空港行きのシャトルサービスは料金に含まれていました。

Close to airport. Spacious rooms. Good food. Great value for money

The condition of the property was fine, but if you want to spend time in Hanoi, this is to far away. We could have gotten a room for the same price in Hanoi and saved a lot of money on taxis. The breakfast was ok. We were offered a free pick up from the airport and were told the driver would pick us up in 10 minutes, but it was about half an hour and he did not meet us where we were supposed to meet. When we need a taxi the clerk told us that he would call one for us and that we had to pay him for it. I have been to Vietnam several times and I have never been asked to do this. I later was told that the clerk or hotel gets a commission. I would recommend everyone download the GRAB app and get your own taxi. The hotel is right next to the highway and could hear the trucks all night long. While I was in the lobby i saw a sign on the glass window that said Free Bikes. I asked the clerk about it and he said the sigh was from the last owner 10 years ago. I would not stay hear again. There are better options

Very frekindly and efficient staff. Airport pick up and drop were on time and easy to set up by whatsapp. However, it would be better if it was a two-way pick yp and drop off. Breakfast was adequate. Hotel provides cheaper transport than Grab which is very helpful. However, bathrooms were woefully small. Also, there should be provision for in-room safe and USB charging.

Shuttle to the hotel was quick and easy. Got checked in with no issues. Bedroom was huge for 3 people in the quiet room (plus a nice view of farm fields). Everything was nice and clean.

シャワーとトイレが一体型。google mapの場所が嘘

Yes

The hotel was at a different address and a new name. Expedia needs to update it web page or remove the add.

Clean room, helpful staff, close to the airport.

The bathrooms were really bad: Hole in the ceiling, lots of mold, Mattress and blanket were thin but ok. Traffic and airplane noise. Definitely not a luxury experience. 2 star hotel.

they are very kind respectful and the room was very clean

We can't comment on the hotel itself, but wanted to comment that while at the airport, we grabbed an unsanctioned Grab (after a 14 hour flight). We got dropped off at a hotel and the driver showed me a photo from "Expedia" with the name of this hotel and the same outside as the hotel we were in front of. The front desk person "informed me" that the hotel we booked didn't exist and that it had "been under renovation for months", and that we should "just stay here instead". Mr. Henry, from Airport Hotel Hanoi messaged to ask when he could pick us up from the airport after we had paid and thought we'd been scammed. We later drove by the real hotel and realized that we had been scammed by the "Grab" driver and the hotel owner that he drove us to. Be careful.

Room was clean and really friendly and helpful owner

Adressen som angivet i hotels.com var forkert og det var vanskeligt at finde hotellet, som viste sig at befinde sig 7 km væk.

Did not pick me up, no answer to any calls to the hotel ever, the location is not at the Hanoi Airport, refused my refund requested

The hotel does not exist. It is a scam.

We didn't get the free breakfast that was promised. The front desk was sleeping in the lobby.