Hanoi House Hostel & Travel

Thank you for an excellent stay everyone was so attentive to my requests.

My experience was fine. Great location! I'd stay there again. Solo traveler just needing a place to stay. It was really noisy a few of the mornings. It sounded like a knocking sound as soon as I would almost fall asleep. They lock the front door so if people stay out late, they bang on the glass to get in. That was annoying. Everything else was great. Super friendly front desk.

Great location! I’m going back next week

Très bon accueil. Personnel au top. L’hôtel est bien situé.

The staff were so helpful and always had a smile on their faces.

Wow! Everything you could ever want or need in a hotel! We were upgraded to the honeymoon suite upon arrival and it was AMAZING! We so enjoyed the balcony, large immaculate room, modern bathroom and the breakfast is UNBELIEVABLE! Plus the location is PERFECT!!! And the staff...so friendly, welcoming and willing to help! Always smiling! We absolutely LOVED this place!!

데스크 친절도 높음. 2성임에도 미소를 잃지 않는 리셉셔니스트를 보면 기분이 좋아짐. 2성 치고는 안락하고 청결한 룸. 2성 치고는 깔끔히 먹을 수 있는 조식. 갓성비 그 자체라고 볼 수 있음. 와이파이도 됨.

Excelente ubicación y habitaciones en buen estado y muy limpias. En nuestro caso nos dijeron que nos subían de categoría y nos pasaban a una habitación mejor (considero que es mentira porque nos pasaron a una habitación en la azotea en la que únicamente estaba nuestra habitación y cosas del servicio como colchones y somieres viejos(el ascensor solo llegaba hasta el séptimo por lo que había que subir un piso por unos escalones muy altos y no condicionados para huéspedes) en el que hacía un calor infernal. Sin embargo la limpieza era muy buena y también la atención del personal. Recomiendo este alojamiento para quien quiera una buena ubicación (en el casco antiguo y cerca de la parada de bus del aeropuerto) para conocer Hanoi sin gastar mucho.

Fantastic stay! The staff constantly checks on you when you walk by and offers great recommendations. Planned both of our tours to Lan Ha Bay and Ninh Binh easily. Great location. Great breakfast. Highly recommend

Fantastic stay! Staff helped me organise and booked trips to Ninh Binh and Lan Ha Bay. Both were excellent! Room and breakfast great . Location nearby downtown. Highly recommend

Service was overly friendly, breakfast was cooked to order, room condition was great.

Hotel pres de tout le marche de nuit a proximite Beaucoup de restaurant. Super equipe a l acceuil (Thien, Lan et Thao) Merci aussi a lequipe de cuisine et le reste du personnel

Nous avons été surclassés lors de notre séjour dans cet hôtel et avons pu profiter d'une grande chambre au dernier étage, avec une petite terrasse et vue sur Hanoi. Bon petit déjeuner et quartier sympathique

Nice hotel in the heart of old town hanoi. Within walking distance of the famous lake. Just be very careful of the roads. Walk accross dont run!. Initially booked for 2 nights, but hotel sorted an excellent trip to ha long bai overnight tour, able to keep our luggage safe so only needed an overnight bag. We returned to hotel for an additional night ar an excellent rate. Hotel organised taxi to airport and from airport to our new hotel. Loved our trip to hanoi, very busy but very good at the same time. Staff very friendly and kind. Breakfast is very nice and cooked to order. Thank you hanoi huest house x

지인들과 트리플 룸으로 예약했습니다. 그런데 오버부킹이 된것인지 트리플 룸을 예약했지만 방을 무료로 업그레이드 해준다며 더블1 싱글1 방인 더 안좋은 방으로 안내하더군요. 각각의 금액을 알고 있어서 기분도 좋지않고, 비용차이도 나는데 너무 자연스럽게 거짓말를 해서나 실망스러웠습니다. 시간이 없어 그냥 이용하기로 하고 간의침대1와 수건 칫솔 등을 요청했습니다. 침대하나만 들어오고 아무것도 없네요. 기본적으로 제공되야하는 정보도 제공되지 않아 조식시간도 모르고 불편하기 그냥 잠만 자게되었습니다. 다시는 재방문하지 않겠습니다.

Friendly staffs, great hospitality.

Staff were so lovely and friendly. We stayed there between going to Sapa and Halong Bay and they made coming back each time feel like coming home. Highly recommend staying here.

口コミに記載されていた通り、非常に丁寧で親切なホテルでした。(責任者のMr.David,受付のMs.Lan,ポーターのMr.Cong)、彼らはいつも笑顔で親切に声をかけてくれました。 12泊しましたが、特に問題はなく。すぐ近くに沢山のレストランや焼肉、コンビニがあり快適な滞在を過ごせました。海外旅行者も西欧やアジアから沢山来ており、夜も明るい地域です。 注意点としては、女性はコンディショナーをどこかで購入する必要があること。また旧市街のため朝と夕方に近くが渋滞することでしょうか。 オススメはバルコニーの付いた部屋です。

Check in was irritating, we just arrived from a 6 hrs Sapa Bus to Hanoi. They asked us for our Passport, gave it to the clerk. She then tells us to go have a welcome drink and wait in the lobby. We did. Then after 15 mins, we were told our room was ready. She kept our Passports and told us she would give it back when we came back downstairs, ok we left to get settled and came back to go out and eat, Passports given back. 4 hrs later, front desk calls our room (while we were dead asleep) requesting for our Passports again. We went down with our Passports only to find they did not need it. What the world?!?! Frustrating to say the very least

Great location in the heart of the Old Quarter. Staff were super friendly & extremely helpful. Our room was basic but clean & comfortable. Excellent & personal service was what made our stay at Hanoi Guesthouse a very good experience.