ฮานอย พาราไดส์ เซ็นเตอร์ โฮเทลแอนด์สปา

Much smaller than the photo show... the balcony in the junior hotel suite, is not a balcony... the free breakfast is subpar.

Last night of trip . Had a room upgrade . Room was lovely, great style . Nice hotel quiet and in a great location . Friendly staff.

ファミリールームで2部屋をつないでいたが、各部屋の鍵はかかるものの、外側の鍵がかからなかった点は不満。だが、スタッフの対応などは良い。

Very friendly and attentive personnel. I had to cancel 1 night and they were so helpful and accepted to refund me the night. The Pho in the restaurant was delicious. In general i enjoyed my stay. Bed was comfortable and the hotel is in the old quarter. Easy to walk by foot.

Do not book! The hotel looks NOTHING like the pictures. It’s in a back alley, the furnishings are all fake plastic and cheap building materials. The room itself was quite dirty (mold in bathroom, stained sheets, tv falling off the wall etc) and the locks on the doors felt loose. We left within hours of checking in - the hotel promised a refund and said to contact Expedia. They then refused to process a refund. Do not book!

Excellent service.

The pictures look nice but don’t lets it fool you. Small alley. Small room. Didn’t look nice and somehow look catchy. I won’t come back for sure.

Staff are friendly however I wouldn't book excursions with them as they are overpriced and don't follow the full itinerary. Bedsheets and towels are clean but there are ants on the floor. Close walk to the old quarters.

I asked for a quiet room and special Spa Treatment for my wife. She got a very noisy room even 10pm at night and nobody offered her any Spa Treatment!

Dicht bij alle bezienswaardigheden, het personeel was behulpzaam en mijn kamer werd elke dag schoongemaakt.

Hotel was in central location, good service and friendly staff

It did not look as nice or as clean as the pictures. The room was much smaller than expected. The shower had opaque glass. So while you couldn't see completely through it, you could still see stuff. It's not ideal when rooming with a friend. They didn't have any other room options so we had to deal with it. I requested 2 twin beds, but got a double bed. There were tiny ants all over the place and small moths around the bathroom. In the morning before 8am there was loud drilling in the wall behind us and we couldn't sleep. I would not recommend this place.

The hotel was a disappointment. The photo's exaggerate things as does the description of the rooms. Executive with a street view is actually a small room with a window that views a wall. The staff did there best to offset the false expectations and I am appreciative of that.

Room was very small and bed was very uncomfortable. Linens were torn and very strange room layout. Not at all like the photos. Hotel was very difficult to find as it’s at the end of a narrow alley. We booked for 3 nights and only stayed for one. They refused to refund us for the 2 nights we didn’t stay. For the price, there are plenty of much better options nearby. Just don’t book here. Not worth the headache.

We had one night at the hotel and thank God that it was only one night. Hotel is located in an alley and feels more like a dodgy hostel/motel than an actual hotel. When we checked in, we were seated in their restaurant area, where multiple employees were sleeping on the seats (in the restaurant). It is nowhere near a four star hotel - room was dirty (!!!) We found plenty of black hair in the bed and the towels were dirty. Comfort is extremely low and the bed is hard as a rock. Breakfast we skipped as everything else was so unclean. One single plus in the location in the old quarter. Everything else was unacceptable. I would not recommend this hotel to anyone visiting Hanoi.

Staff were friendly. However, hotel should really do more on its cleanliness. There were many drain files and the toilet does not smell good.

Very friendly staff, however the toilets were super small! Room was of an acceptable size, bed was big but toilets were not well done. Not sure if it was because of some drainage issues, but the toilet had a smelly/rotten vegetables smell.

Great central location and friendly staff. Perfectly located to explore the old quarter, yet still quiet. Main drawbacks: Bathroom is very small, it literally contains shower and toilet in the same place, so after showering the whole room is wet. Also some issues with organizing transport via email, so ultimately organized our own. This worked better at all other locations in Vietnam.

Everything was fine and clean. The Organisation of the airport transfer was also perfect.

Great spot in Hanoi. The service was great from the moment we checked in until we left. The staff were really friendly and helped us make sure we made our tour the next morning without any hassle. Room was spacious and clean, would stay again.