Muong Thanh Holiday Mui Ne Hotel

ห้องพักท่อระบายน้ำไม่ทัน ท่วมห้องเลย

ที่พักสวยมาก พนักงานบริการดี อาหารเช้าคือแบบบุฟเฟ่ต์ เป็นสิ่งที่โหยหาและกินได้มากที่สุดในการมาทริปเวียดนาม 555

พนักงานควรให้ข้อมูลได้มากกว่านี้

โรงแรมอยู่ห่างจากแหล่งขายอาหารทะเลประมาณ 5 กม. สามารถเช่ามอเตอร์ไซค์ที่หน้าโรงแรมได้ โรงแรมอยู่ติดทะเลเลย วิวสวยมาก ห้องพักใหญ่ กว้างขวาง แอร์ตัวเล็กมากๆแต่เย็น ห้องน้ำกว้าง มีอ่างอาบน้ำ สระว่ายน้ำโรงแรมใหญ่และสวย อาหารเช้ามีให้เลือกหลากหลายและอร่อย

วิวดี ติดทะเล การบริการยังเฉยๆอยู่ ควรใส่ใจมากกว่านี้

1st thing: Receptionist (the young guy who wear t-shirt is tall) asked me some spare questions because he didn't read hotel voucher carefully. "Booked and payable by Traveloka" was mentioned in it. But he still asked me to pay accommodation fee or not. Moreover, he wondered why he didn't find my credit cards' information on the system. Then, he said that he's asking me. I thought that guy was very unprofessional. 2nd thing: I came to this hotel at 13:00. They said that I have to wait until 14:00 to check in due to hotel's policy. It's fine for me. But they said that if I agreed to pay more 30% of room charge, I could get my room immediately. Of course, I didn't pay and wait until 14:05. After that, I came to reception desk to ask my room. They said I have to keep waiting because room was not ready now. I was very angry with their attitudes. Therefore, I requested them to give room key immediately because I waited for 1 hour as their inquiry before. Finally, they let me check in when they saw that I was very unsatisfied with their information. 3rd thing: According to room facilities as attached photo, I don't think that this hotel can get certificate of 4-stars-hotel. Wallpaper was pasted carelessly. Room is very dirty. Water flows very slowly in the bathtub. 4th thing: Security staff was very nice and supportable. Staffs in breakfast venue are kind as well. 5th thing: Location is quite good if you want to visit Fairy Stream. Parking fee is free of charge. There are a lot of local shops in opposite site of hotel where you can buy food and beverage with affordable price.

One of newest hotel in town. Everything is on standard, nice pool and beach too.

The lobby's air conditioner is turned off every evening, so the temperature is too hot if there is no natural wind. I hate staying in the lobby to wait for other team members to gather before going out for dinner. The hotel also wants to reduce electricity fee, so they try to prevent customers from using AC as much as possible. But it really makes us uncomfortable to stay here. Moreover, sand beach is dirty!

Swimming pool is quite good but seashore is very dirty. Air conditioner is too weak; I have to wait for long time to get the room cooled down.

The hotel was good but we lost money from room service.