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For a hotel, it was a pub with no contact just very difficult door system to get into your room Staff was lovely in bar and although chef had left that day a tasty chilli was given but not what was lead to believe the hotel offered

Staying one night in the area , it met our needs . Room was clean and tidy and the water bottles were a nice touch . Staying on a Monday meant missing out on the food normally on offer . This is a non staffed place to stay . Very soulless ! Electronic door codes to get into the inner part then the same for the room . The front entrance is non electric key code box . Very irritating as it's not easy to put back after you have opened the door . Takes one person to hold the door and another to do the box . This could do with updating !!

Great location,great food and easy check in

Great food

The Grannell is in a convenient location for onward travel to other areas & the car park is quiet with plenty of space. We found the system for entry to our room inconvenient. There is a lock box outside for the key to the main hotel door & unlike other locks boxes the whole front comes completely off to access the key, then to put the key back you have to enter the code again to reattach the front (so you do the process twice). On entering the hotel a further electronic lock code is needed to access the area with the rooms (which is up a flight of stairs) & yet another code is needed for the electronic lock to the room. Inputting 4 lock codes just to get inside seems excessive & it would be far more convenient to have an electronic key that works all the locks like in some other hotels. We didn't see any staff at any time during our stay because of the self entry & nature of the hotel, but that wasn't an issue for us. The communal areas have an off-putting musty odor, though they do seem clean. We stayed in the family room which was very clean & well maintained. However, the trundle bed was squeaky & uncomfortable to sleep on. We also found the pillows on the double bed very hard so we ended up sleeping without them. The room directly faces the road & therefore can be noisy, it didn't bother us but may be inconvenient for some. It would also have been preferable to have more than one roll of cheap toilet roll as we would have run out had we spent more time in our room

Excellent place to stay. Everything was detailed and informed prior to arrival. Clean room with all required amenities provided alongside and an good ensuite bathroom. Free wifi in property and Functional TV with Freesat TV.

Stayed 2 nights as we were dj ing at the Grannell saturday night which is 3 hours from home. Key code system on all doors which is easy to follow. Rooms were clean and have tv, tea coffee facilities, also lots of hanging space. Beds were comfy. This is a pub with a restaurant, we dined twice and the food was phenomenal, the sunday carvery was excellent. Good choice of drinks. The whole team and regulars made us feel welcome for the whole time we were there. The staff and management couldnt do enough for us to make our stay enjoyable. The function room is really pretty. We will definitely be staying again when over there working next

Good value for money, good parking, spacious room, comfy bed and clean. What more do you need.

Just a one stay for a local wedding, so the hotel suited my needs perfectly. Very clean and tidy and easy to access with security features for out of hours access.

Very large clean and tidy room. Staff very friendly, helpful and courteous. I’ll definitely go back.

The room is a good size, but no warning of the step in room 4, which meant my wife fell when we entered the room with our luggage, thankfully only shaken no other injuries. There needs to be a warning sign, or hazard notice before the step. Suggest a better towel rail also needed in bathroom. Breakfast provision would be good if staying longer!

Great stay, nice area will go back again.

The stay was very pleasant, with very friendly staff and rooms were very clean !

I really wanted to give a total 5* review, but 3 things spoilt it. It was not until we arrived that we were informed they had no facilities for offering ANY sort of breakfast on a Sunday morning as their chef was busy sorting carvery for lunchtime - the Managers suggestion was to drive to Lampeter. The description said heating was available but even after turning radiators on they were totally cold and the room was cold due to windows being left slightly ajar. Finally the room specification stated 24" TV - which frankly is pretty small these days - in fact the one in the room was 22". I even checked the label on the back and it confirmed it was 22" - frankly not much difference to a 24" but it does mean their advertisement was incorrect. Other than these items I would have given 5* - but really no breakfast on a Sunday??

No kitchen facilities

Very homey feel to our room. Our bed was incredibly comfortable and cosy. Plenty of parking available and staff were helpful