I was called them 1 day before my arrival and make an appointment at 2pm, after I came, I feel like they didn't paying some attention, only one staff was greeting me and must wait 15 minutes for hair wash. Maybe I received this treatment because I used traveloka voucher? The hair cutting is good but nothing special compare the other salon with the same price. And yes, I was got the L'Oreal vitamin just like they described in the package.