การให้คะแนนและบทวิจารณ์โดยรวม Extended Stay America Suites Lexington Tates Creek

The place is old and dirty. I reserved a room with two beds and received confirmation for it. However, when I checked in, I was given a room with one bed and a couch. The check-in attendant said they didn’t have a room with two beds available. The smell was awful, and the mattress was filthy. Terrible, just terrible, never again

It was better than I expected.

Friendly staff always a great stay.

Smelled like weed when I walked into the lobby. My towels in the bathroom smelled like smoke. Nasty floors in lobby and stairs. Front desk attendant at check in was very polite.

Staff were great and helpful clean room. I will stay here again if back in the area.

Great location. Microwave turntable kaput.

Actually stayed her a lot until the rude ass lady that calls her self a general manager tried to accuse me of smoking and then lied and tried to yell at me like a child.. no wonder they have terrible reviews if they get new managers and her little butt kisser too they would probably keep better business! Sad it takes one lonely sad mad ugly old lady to ruin a good business

It was frightening. Bad neighborhood. Staff all ex-cons. Found a dried up bug on the floor. Honestly, they couldn’t leave the dishes or kitchen supplies in the room. They had to be requested from the desk. I was afraid they would charge me. Worst hotel ever!

I thought the rooms were clean but they need to be updates

This is a quite nice place

The property could use an update for sure. It was clean. Even though they say they don’t allow smoking someone was smoking pot in their room.

I appreciated the staff, they were friendly and helpful, but the property was run down, dirty, smelly, and the walls were thin. There was a lot of cat hair, the chair had so, so much cat hair. The drawer in the kitchen was broken. We were on vacation and passing through for a couple days, but it was not relaxing at all so we checked out after the first night. We’re a simple couple and don’t require much, and I hate to say it but it this was just terrible.

I really enjoyed talking to the person at the desk the morning I left.

Nice! What i expected, maybe better

Don’t want to leave

Super good, I recommend it

Disgusting

The only good thing I'd say was the staff. Friendly and attentive. Room however was terrible. Countertop was taped up with a duct tape, and a large crack was in the shower. Floors and rolling chair were extremely dirty, dresser beat up and there was a hole in the wall. Linens and bed sheets were the only thing that made us stay in the room. Room smelled like there were smokers before. I would not recommend this hotel to anyone. We were embarrassed to bring our daughter to the hotel that we came to see for the parent weekend.

Gd

The bed was so comfortable